How are bounce houses cleaned and disinfected?

We have a 3 step cleaning process. First we vacuum and wash away with soap and water all dirt & mud from our equipment. Our employees wear gloves and face masks during the cleaning time. Our next step is to use an EPA approved disinfectant for combatting Covid-19. The name of the disinfectant we use is Simple Green Pro D 5 cleaner. We apply this product to anywhere someone might have come in contact with clean towels. This includes netting, pillars, floors, sliding surfaces, pop-up crawlers, steps, and handles.

How long do I get to keep my rentals?

The base price for all inflatables is for up to 4 hours of rental time. Prices increase incrementally for inflatable rentals lasting more than 4 hours. For tables, chairs, furniture, smaller games & concessions the price is the same for the whole day. You can keep most rentals for as long as you like (up to 7 days) for an additional fee. If you need to keep your rental item(s) overnight, select “8 am” on the following day as your end time for the most cost-effective option.

Do I need to take my shoes off inside the bounce house?

Yes, shoes must be taken off on inflatables.

How much space will I need for my inflatable rental?

Dimensions for each product are listed on the product page. We recommend at least 1 ft. of extra clearance on all sides. If you want your inflatable placed in your backyard, you also need to make sure that your gate is at least 3.5 ft. wide to allow enough space to get our equipment through.

Do I need to supply power for my party rental?

Yes, power is required for inflatables and most of our other rental items. If you don’t have power outlets located nearby or your event is at a park, you may need to rent a generator from us. Most rentals require 1 to 2 outlets (on separate breakers) within 50 ft. of wherever the item is placed. We provide 50-75 ft. extension cords at no extra cost.

Can you set up inflatables at parks?

Yes. However, most parks require you to get approval prior to setting up a moonwalk. They also require a certificate of insurance, which we can provide for an additional $35. At the view cart page or last step of checkout you will have the option to select that your event will be at a park.

When do I pay for my order?

A 50% down payment is due when you make the initial reservation. The remainder of the payment is due on the date of your event (of course, you can pay early, if you prefer). For schools, government agencies, or nonprofits that need to pay with purchase orders or checks, please call us at (281) 606-5867 to make a reservation.

What if I need to cancel my reservation?

Our no-hassle reschedule policy means you can cancel for any reason up until your scheduled delivery time. You will receive a “rescheduling” credit that is valid any time which does not expire. Credit will not be issued after we have delivered the rental equipment. We do not allow refunds.

What happens if it rains on the day of my party?

We have a pretty flexible weather policy. Weather sometimes changes so much that it will rain for 1 hour in one part of the city and then be sunny the rest of the day. Our weather policy is basically you have until the time the drivers arrive at your house to cancel, and not lose your deposit. If they get there and it's raining, or you feel it may rain you can just tell them you want to cancel and reschedule. We will issue you store credit for the amount paid which you can use towards a new reservation. You can also choose to reschedule your reservation prior anytime. If it rains after we leave and have setup, you will be responsible for full payment. Note that if it rains partially during your party, you can always continue use after it rains. We just recommend drying it off with a towel if it's not a water slide and to keep the blower from getting wet as much as possible. If you decide to continue with the party despite the weather and we set up the equipment, you will be responsible for paying for the moonwalk.

What rules do my guests and I need to follow to ensure a safe time?

Group kids by size when playing in inflatables. Bigger kids or adults should not bounce with younger/smaller kids to help prevent them from being injured. Only 1 person is allowed to slide down each slide at a time. Someone should be in charge of monitoring the inflatable at all times so that children don’t slide down while someone is still exiting. A good protocol is to allow one child to climb the stairs when one child exits. No flips or rough horseplay. If wind speeds exceed 15 mph, exit the moonwalk and turn it off. If you see the moonwalk or tree limbs swaying, this is a strong indication that wind speeds are too high.

What if I am tax exempt?

Option 1: You can place your order now & pay only 50% at checkout. Afterwards just email us a copy of your tax exempt form to reservations@skyhighpartyrentals.com so we can take off the taxes. Option 2: You can create an account from our my account area and email us a copy of your tax exempt form. We will then locate your account and make it so taxes are always exempt from your online orders.

Can you provide inflatables for an overnight “lock-in” party?

Yes, however, our website may not include the option for some products to be booked past 10 pm. In those cases, you must call (281-606-5867) or email us to set up a reservation later than 10pm. There may be a special delivery/pick up surcharge. An alternative option is you can select 8am (next morning) pick up for the next day for the most cost effective option. Please note, we may actually pick up as late as 2pm, but have the option to pick up as early as 8am if the items are rented the next day.

Can you provide attendants to supervise the inflatables?

Yes, we supply attendants that can monitor your rented items for the duration of your event. Attendants are often used to do things like serve concessions or refuel your rented generator.

How far in advance should I book?

We suggest booking as early as possible to avoid your items getting booked out, however we can be ready to deliver your bounce house if it's available with at least 2hrs notice.

How do bounce houses stay inflated?

An electric fan blower is used to inflate the moonwalk. It must be turned on and attached to the moonwalk the entire time that the inflatable unit is being used, or the moonwalk will deflate.

Can I slide with my child down a slide?

No, only one person should slide down each slide at once. Children should slide separately from parents to prevent accidents from happening at the bottom of the inflatable. Only 1 person is allowed to slide down each slide at a time.

What time will you deliver?

After you select and confirm your rental items on our website, you will see a list of options that allows you to choose windows for your preferred drop-off and pick-up times. We will contact you the day before your event to get a more specific timeframe within that window. Typically, we drop-off at least 1-2 hours prior to your event’s start time and pick-up items within 1-2 hours after your requested end time.

What's the best time for a Saturday kids birthday party?

The best time for a Saturday kids' birthday party usually depends on the children's ages and parental schedules. Common choices are: Late Morning (10 AM to 12 PM): Ideal for young children who may need afternoon naps, allowing time for games and activities before lunch. Early Afternoon (1 PM to 3 PM): Suitable for older kids, this slot fits well with family schedules, not disrupting morning routines and freeing up the evening. In Texas, especially during hot months you may want to have an early morning party or a late afternoon event if you are not renting a water slide.

Visit our help page at https://help.skyhighpartyrentals.com/

USA | Popcorn Machine Rental | Sky High Party Rentals

The people who delivered the items were very professional, very friendly and patient. Also the attendant, I believe his name was Hez for Hezekaiah. The gentleman that stayed with us was an great! He was very pleasant, patient, smiling at all times, greeted the people coming in to his area, was ready and willing to help all the children and people that walked up to his cotton candy and popcorn stand. It was an absolute treat having him there. I commend you for having such a great team please share this with those in authority over them whether it be the managers, the owners, etc. this is the kind of people that keep a company going strong and successful. Please also give your team that came out to Robinson Road this positive feedback. They need to know that they’re doing an absolutely wonderful job. Maybe even a raise as an incentive to keep all motivated in doing what they do. Have a great day, we look forward to using Sky High Party Rentals again. Thank you!

Sky High Party Rentals stands among America's fastest-growing companies, earning prestigious recognition on the Inc. 5000 list three times since our founding. As a national leader in interactive entertainment, we deliver premium experiences through an extensive collection of bounce houses, mechanical bulls, and themed inflatables. Our commitment to excellence has driven our expansion across the United States, offering families everywhere access to premium party entertainment solutions.

Our nationwide selection features beloved characters from Disney, Hello Kitty, Monsters Inc., and other favorite themes that children adore. From water slides and obstacle courses to carnival games and professional DJ services, we provide comprehensive entertainment packages that transform ordinary events into extraordinary celebrations. Our continued growth reflects our dedication to bringing joy and excitement to communities across America.

Total Reviews: 0 Be the first!

2023-11-08 00:00:00

Clean, Friendly, Helpful!

Delivery and pick-up were right on time and the machine was clean and all supplies were included. Office staff very friendly and helpful.

Donna M. - Houston, TX

2023-06-18 00:00:00

I LOVE YOU GUYS!!

I LOVE YOU GUYS!! I can't wait for another event to rent more items. I have already recommended your company to everyone I know!!

Andrea B.

2021-10-17 05:00:00

Very professional, friendly and patient!

Anita F. - Missouri City, TX

2020-07-19 05:00:00

Made the Impossible!

I called to place an order for my son's birthday party which was the next day. I didn't think it would be possible cause I live 2 hours away but the representative on the phone made it happen and booked my party within minutes! The delivery drivers were very friendly and helpful and showed up early which was nice cause the kiddos got a little extra playtime! I look forward to booking my next party and highly recommend them to my family and friends! Thank you

Jennifer S. - Bryan, Tx

2020-01-23 06:00:00

Very attentive

Great Customer service, they are very attentive.

Dorris A. - Houston, Tx.

2020-01-12 06:00:00

Excellent

Excellent as always!

Eona M. - Houston, TX.

2017-11-12 06:00:00

Everything worked and was clean

Husband and i rented tables and chairs, a snowcone machine, popcorn machine, also a moonwalk for our baby girls 3rd birthday. They delivery was great, they got to my house and set up before the party. The bounce house was very clean. Everything worked and was very clean. We will rent from them again

Marlisa H. - Houston, TX

2017-10-14 05:00:00

Sky High Party Rentals Forevr

This is my 1st Sky High Party Rentals experience with tables, chairs, concessions, etc.. I have ordered from Aztec in the past. I will NEVER order from them again. I will use SHPR forever!

Brooke M. - Houston,TX

2017-08-22 05:00:00

Pop Corn!

I would like to thank our attendant Ruben who was prompt, courteous, professional and knowledgeable of the equipment, and he a very pleasant attitude.

Verna S. - Houston,TX

2017-08-19 05:00:00

Great Job Sky High!

The guys did a great job setting up and helping get everything ready. They really went above and beyond what was necessary. The helper did an excellent job - was very polite and helpful! Will definite recommend and use again!!

Stephanie M. - Houston,TX

Pop Corn Machine Rental

The machine worked out great for our event. I will most definitely use this company again for future rentals. Thanks, Tarlisha Johnson Opera in the Heights

Opera In the Heights - Houston,TX

2017-08-17 05:00:00

Awesome

Everything was Awesome. I really appreciate your service and will def use again and recommend to others. Thank you very very much.

Ronda M. - Houston,TX

2017-07-27 05:00:00

EXCELLENT

Excellent service! I rented a popcorn machine and it was ready to go and super clean. They explained the use of the machine with ease and the return was very easy to do. Will use again, for sure!

Amanda S. - Houston,TX

2017-05-30 05:00:00

Great Service

Great Service...Truly Professional!

Sandra L. - Spring,TX

2017-05-19 05:00:00

Perfect

Perfect Service!

Nadia R. - Kingwood

2016-11-03 05:00:00

Awesome Service!

You guys are awesome!! Super easy to deal with on every level, even when our venue threw a big monkey wrench at us. You guys still delivered and then some! Thank you!!!

Jonathan M. - Houston, TX

Popcorn Machine Rental

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