How are bounce houses cleaned and disinfected?

We have a 3 step cleaning process. First we vacuum and wash away with soap and water all dirt & mud from our equipment. Our employees wear gloves and face masks during the cleaning time. Our next step is to use an EPA approved disinfectant for combatting Covid-19. The name of the disinfectant we use is Simple Green Pro D 5 cleaner. We apply this product to anywhere someone might have come in contact with clean towels. This includes netting, pillars, floors, sliding surfaces, pop-up crawlers, steps, and handles.

How long do I get to keep my rentals?

The base price for all inflatables is for up to 4 hours of rental time. Prices increase incrementally for inflatable rentals lasting more than 4 hours. For tables, chairs, furniture, smaller games & concessions the price is the same for the whole day. You can keep most rentals for as long as you like (up to 7 days) for an additional fee. If you need to keep your rental item(s) overnight, select “8 am” on the following day as your end time for the most cost-effective option.

Do I need to take my shoes off inside the bounce house?

Yes, shoes must be taken off on inflatables.

How much space will I need for my inflatable rental?

Dimensions for each product are listed on the product page. We recommend at least 1 ft. of extra clearance on all sides. If you want your inflatable placed in your backyard, you also need to make sure that your gate is at least 3.5 ft. wide to allow enough space to get our equipment through.

Do I need to supply power for my party rental?

Yes, power is required for inflatables and most of our other rental items. If you don’t have power outlets located nearby or your event is at a park, you may need to rent a generator from us. Most rentals require 1 to 2 outlets (on separate breakers) within 50 ft. of wherever the item is placed. We provide 50-75 ft. extension cords at no extra cost.

Can you set up inflatables at parks?

Yes. However, most parks require you to get approval prior to setting up a moonwalk. They also require a certificate of insurance, which we can provide for an additional $35. At the view cart page or last step of checkout you will have the option to select that your event will be at a park.

When do I pay for my order?

A 50% down payment is due when you make the initial reservation. The remainder of the payment is due on the date of your event (of course, you can pay early, if you prefer). For schools, government agencies, or nonprofits that need to pay with purchase orders or checks, please call us at (281) 606-5867 to make a reservation.

What if I need to cancel my reservation?

Our no-hassle reschedule policy means you can cancel for any reason up until your scheduled delivery time. You will receive a “rescheduling” credit that is valid any time which does not expire. Credit will not be issued after we have delivered the rental equipment. We do not allow refunds.

What happens if it rains on the day of my party?

We have a pretty flexible weather policy. Weather sometimes changes so much that it will rain for 1 hour in one part of the city and then be sunny the rest of the day. Our weather policy is basically you have until the time the drivers arrive at your house to cancel, and not lose your deposit. If they get there and it's raining, or you feel it may rain you can just tell them you want to cancel and reschedule. We will issue you store credit for the amount paid which you can use towards a new reservation. You can also choose to reschedule your reservation prior anytime. If it rains after we leave and have setup, you will be responsible for full payment. Note that if it rains partially during your party, you can always continue use after it rains. We just recommend drying it off with a towel if it's not a water slide and to keep the blower from getting wet as much as possible. If you decide to continue with the party despite the weather and we set up the equipment, you will be responsible for paying for the moonwalk.

What rules do my guests and I need to follow to ensure a safe time?

Group kids by size when playing in inflatables. Bigger kids or adults should not bounce with younger/smaller kids to help prevent them from being injured. Only 1 person is allowed to slide down each slide at a time. Someone should be in charge of monitoring the inflatable at all times so that children don’t slide down while someone is still exiting. A good protocol is to allow one child to climb the stairs when one child exits. No flips or rough horseplay. If wind speeds exceed 15 mph, exit the moonwalk and turn it off. If you see the moonwalk or tree limbs swaying, this is a strong indication that wind speeds are too high.

What if I am tax exempt?

Option 1: You can place your order now & pay only 50% at checkout. Afterwards just email us a copy of your tax exempt form to reservations@skyhighpartyrentals.com so we can take off the taxes. Option 2: You can create an account from our my account area and email us a copy of your tax exempt form. We will then locate your account and make it so taxes are always exempt from your online orders.

Can you provide inflatables for an overnight “lock-in” party?

Yes, however, our website may not include the option for some products to be booked past 10 pm. In those cases, you must call (281-606-5867) or email us to set up a reservation later than 10pm. There may be a special delivery/pick up surcharge. An alternative option is you can select 8am (next morning) pick up for the next day for the most cost effective option. Please note, we may actually pick up as late as 2pm, but have the option to pick up as early as 8am if the items are rented the next day.

Can you provide attendants to supervise the inflatables?

Yes, we supply attendants that can monitor your rented items for the duration of your event. Attendants are often used to do things like serve concessions or refuel your rented generator.

How far in advance should I book?

We suggest booking as early as possible to avoid your items getting booked out, however we can be ready to deliver your bounce house if it's available with at least 2hrs notice.

How do bounce houses stay inflated?

An electric fan blower is used to inflate the moonwalk. It must be turned on and attached to the moonwalk the entire time that the inflatable unit is being used, or the moonwalk will deflate.

Can I slide with my child down a slide?

No, only one person should slide down each slide at once. Children should slide separately from parents to prevent accidents from happening at the bottom of the inflatable. Only 1 person is allowed to slide down each slide at a time.

What time will you deliver?

After you select and confirm your rental items on our website, you will see a list of options that allows you to choose windows for your preferred drop-off and pick-up times. We will contact you the day before your event to get a more specific timeframe within that window. Typically, we drop-off at least 1-2 hours prior to your event’s start time and pick-up items within 1-2 hours after your requested end time.

What's the best time for a Saturday kids birthday party?

The best time for a Saturday kids' birthday party usually depends on the children's ages and parental schedules. Common choices are: Late Morning (10 AM to 12 PM): Ideal for young children who may need afternoon naps, allowing time for games and activities before lunch. Early Afternoon (1 PM to 3 PM): Suitable for older kids, this slot fits well with family schedules, not disrupting morning routines and freeing up the evening. In Texas, especially during hot months you may want to have an early morning party or a late afternoon event if you are not renting a water slide.

Visit our help page at https://help.skyhighpartyrentals.com/

USA Llama Combo Bounce House | Sky High Party Rentals

With over 100 dedicated team members nationwide, Sky High Party Rentals delivers premium entertainment experiences across America. Our explosive growth, recognized three times on the Inc. 5000 list, reflects our commitment to excellence in every aspect of our service. From our extensive collection of bounce houses and water slides to our innovative laser tag systems, we provide comprehensive entertainment solutions that create unforgettable moments for families nationwide.

Our experienced teams manage an impressive inventory of themed inflatables, including Disney, Star Wars, and Marvel characters, alongside mechanical bulls, obstacle courses, and carnival games. As America's leading party rental provider, we combine professional expertise with state-of-the-art entertainment options to transform ordinary events into extraordinary celebrations. Our continued expansion demonstrates our dedication to bringing joy to communities across the United States.

Total Reviews: 0 Be the first!

2024-04-08 00:00:00

Wonderful!

The bounce house was wonderful and the slide kept the kids busy and having fun all day. Thank you!

Dalton A. - Sunset Valley, TX

Perfect Addition To Our Celebration!

Delivery was on time, and the crew was efficient and courteous. The bounce house was well-maintained, and it provided hours of entertainment. It was the perfect addition to our celebration!

Marissa I. - Haltom, TX

2024-04-05 00:00:00

Smooth And Easy!

From ordering to delivery, everything was smooth and easy. The crew was helpful, and the bounce house was well-maintained. The wet slide was the icing on the cake!

Richard F. - Katy, TX

2024-03-29 00:00:00

The Best Decision!

Having this bounce house for our daughter's party was the best decision! Highly recommend!

Sheila N. - San Antonio, TX

2024-03-26 00:00:00

It Was A Hit With The Kids!

It was a hit with the kids! Delivery was on time, and the crew was fantastic. The bounce house kept the little ones happy.

Khriza A. - Stafford, TX

2024-03-24 00:00:00

Extra Element Of Fun!

We rented this combo for our company picnic, and it made it unforgettable! Delivery was smooth and professional. The bounce house became an extra element of fun.

Anjo D. - Waco, TX

2024-03-12 00:00:00

Endless Entertainment!

It was the perfect addition to our son's birthday party! Delivery was seamless. The bounce house was in excellent condition, and it provided endless entertainment. Highly recommended!

Hannah R. - Cypress, TX

2024-03-10 00:00:00

Safe And Clean!

The birthday party was a blast thanks to the Sky High! Delivery was on time, and the crew was professional and helpful. The bounce house was safe and clean for kids to play. The slide added an extra element of excitement.

Karina S. - Wimberley, TX

2024-03-07 00:00:00

Was A Hit With The Kids!

Renting this item made our church event a fantastic one! Delivery was prompt, and the crew was helpful. The bounce house was a hit with the kids.

Catelyn J. - Arlington, TX

2024-02-12 00:00:00

Big Hit With The Kids!

Delivery was punctual, and the crew was friendly and respectful. The bounce house was clean and in good condition, and the slide was a big hit with the kids.

Taylor W. - Georgetown, TX

2024-02-11 00:00:00

A Definite Winner For Our Event!

Renting this inflatable was a fantastic idea. The delivery was prompt, and the crew was courteous and efficient. The bounce house was clean and unique. A definite winner for our event!

Omar C. - Porter, TX

2024-01-24 00:00:00

Making Our Event Memorable!

The bounce house was in great shape, and the slide kept the kids entertained all day. Thank you for making our event memorable!

Nikki T. - Farmers Branch, TX

2024-01-13 00:00:00

Vibrant And Clean!

The Llama-Themed Bounce House was very vibrant and clean. It has a slide feature that entertains the kids for hours. Delivery was right on time, and the crew was friendly and professional.

Daniel V. - Baytown, TX

2024-01-09 00:00:00

Five Stars!

Renting this Llama Bounce House Combo for our daughter's birthday party was the greatest decision. Delivery was efficient. The bounce house was clean and spacious. Five stars from us!

Alejandro R. - Bee Cave, TX

2024-01-03 00:00:00

Highly Recommended!

It provided long hours of fun for our guests. Highly recommend it for any party or event!

Patrick V. - Handley, TX

Llama Bounce House Combo w/ (Dry or Wet/Water Slide)

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