What time will you deliver?

After you select and confirm your rental items on our website, you will see a list of options that allows you to choose windows for your preferred drop-off and pick-up times. We will contact you the day before your event to get a more specific timeframe within that window. Typically, we drop-off at least 1-2 hours prior to your event’s start time and pick-up items within 1-2 hours after your requested end time.

How long do I get to keep my rentals?

The base price for all inflatables is for up to 4 hours of rental time. Prices increase incrementally for inflatable rentals lasting more than 4 hours. For tables, chairs, furniture, smaller games & concessions the price is the same for the whole day. You can keep most rentals for as long as you like (up to 7 days) for an additional fee. If you need to keep your rental item(s) overnight, select “8 am” on the following day as your end time for the most cost-effective option.

How are the bounce houses cleaned?

We have a 3 step cleaning process. First we vacuum and wash away with soap and water all dirt & mud from our equipment. Our employees wear gloves and face masks during the cleaning time. Our next step is to use an EPA approved disinfectant for combatting Covid-19. The name of the disinfectant we use is Simple Green Pro D 5 cleaner. We apply this product to anywhere someone might have come in contact with clean towels. This includes netting, pillars, floors, sliding surfaces, pop-up crawlers, steps, and handles.

How much space will I need for my inflatable rental?

Dimensions for each product are listed on the product page. We recommend at least 1 ft. of extra clearance on all sides. If you want your inflatable placed in your backyard, you also need to make sure that your gate is at least 3.5 ft. wide to allow enough space to get our equipment through.

Do I need to supply power for my party rental?

Yes, power is required for inflatables and most of our other rental items. If you don’t have power outlets located nearby or your event is at a park, you may need to rent a generator from us. Most rentals require 1 to 2 outlets (on separate breakers) within 50 ft. of wherever the item is placed. We provide 50-75 ft. extension cords at no extra cost.

Can you set up inflatables at parks?

Yes. However, most parks require you to get approval prior to setting up a moonwalk. They also require a certificate of insurance, which we can provide for an additional $35. At the view cart page or last step of checkout you will have the option to select that your event will be at a park.

When do I pay for my order?

A 50% down payment is due when you make the initial reservation. The remainder of the payment is due on the date of your event (of course, you can pay early, if you prefer). For schools, government agencies, or nonprofits that need to pay with purchase orders or checks, please call us at (281) 606-5867 to make a reservation.

What if I need to cancel my reservation?

Our no-hassle reschedule policy means you can cancel for any reason up until your scheduled delivery time. You will receive a “rescheduling” credit that is valid any time which does not expire. Credit will not be issued after we have delivered the rental equipment. We do not allow refunds.

What happens if it rains on the day of my party?

We have a pretty flexible weather policy. Weather sometimes changes so much that it will rain for 1 hour in one part of the city and then be sunny the rest of the day. Our weather policy is basically you have until the time the drivers arrive at your house to cancel, and not lose your deposit. If they get there and it's raining, or you feel it may rain you can just tell them you want to cancel and reschedule. We will issue you store credit for the amount paid which you can use towards a new reservation. You can also choose to reschedule your reservation prior anytime. If it rains after we leave and have setup, you will be responsible for full payment. Note that if it rains partially during your party, you can always continue use after it rains. We just recommend drying it off with a towel if it's not a water slide and to keep the blower from getting wet as much as possible. If you decide to continue with the party despite the weather and we set up the equipment, you will be responsible for paying for the moonwalk.

What rules do my guests and I need to follow to ensure a safe time?

Group kids by size when playing in inflatables. Bigger kids or adults should not bounce with younger/smaller kids to help prevent them from being injured. Only 1 person is allowed to slide down each slide at a time. Someone should be in charge of monitoring the inflatable at all times so that children don’t slide down while someone is still exiting. A good protocol is to allow one child to climb the stairs when one child exits. No flips or rough horseplay. If wind speeds exceed 15 mph, exit the moonwalk and turn it off. If you see the moonwalk or tree limbs swaying, this is a strong indication that wind speeds are too high.

USA | Frozen Moonwalk | Sky High Party Rentals

With over 100 dedicated team members nationwide, Sky High Party Rentals delivers premium entertainment experiences across America. Our explosive growth, recognized three times on the Inc. 5000 list, reflects our commitment to excellence in every aspect of our service. From our extensive collection of bounce houses and water slides to our innovative laser tag systems, we provide comprehensive entertainment solutions that create unforgettable moments for families nationwide.

Our experienced teams manage an impressive inventory of themed inflatables, including Disney, Star Wars, and Marvel characters, alongside mechanical bulls, obstacle courses, and carnival games. As America's leading party rental provider, we combine professional expertise with state-of-the-art entertainment options to transform ordinary events into extraordinary celebrations. Our continued expansion demonstrates our dedication to bringing joy to communities across the United States.

Total Reviews: 0 Be the first!

2022-12-19 00:00:00

U are the best

U are the best and I sure will come back

Adama S. - Houston

2020-09-05 05:00:00

You are Awesome!

You guys were awesome Thank you all so much.

Shalon H. - Houston, TX

2020-07-14 05:00:00

Fantastic

Fantastic setup crew; called ahead, arrived early, and made sure we were 100% satisfied with the setup before leaving us to enjoy the fun! Will definitely recommend and be top of the list for our future rentals!

James S. - Midway, TX

2020-01-26 06:00:00

Everything was wonderful

Everything was wonderful!! Our only concern was the festival began at 10:00 but the attractions were not ready to go until almost an hour into the festival. May have been due to confusion on our end, but that is the only concern we had. We do plan to use you again!!

Jennifer V. - Montgomery, Tx.

2020-01-23 06:00:00

Perfect!

We ordered the Frozen bouncy castle for my daughters birthday and it was perfect! Drop off and pick up was very quick and professional. The bouncy castle was in good shape and clean. Highly recommended.

Charlie S. - Humble, TX

2017-05-06 05:00:00

GREAT JOB

Thanks. Great job!

Bn M. - Houston,TX

2016-12-03 06:00:00

Fantastic and very reliable service! Thank you! We will continue to use your company in the future.

Lilia Serrano - Houston, TX

2016-11-29 06:00:00

Can't Wait for Next Year

Everything from setup to take down was a delight! We needed a Frozen bouncer for my nieces birthday party and Sky High came through for a last minute reservation. The quality of the inflatable was higher than I expected. I chose the company because several people I know recommend them and use them every year.

Ashley S. - Houston, TX

2015-03-12 05:00:00

Very Professional

I'm very thankful I took a step of faith to search on the web to find a reasonable place to rent a moonwalk. I made 4 to 5 calls, and you returned my calls and it was amazing how everything unfolded. Customer service was professional & the guys that set up were excellent and friendly. Thank you & I plan on using you all again & will refer my family and friends.

Lillie C. - Houston, TX

2015-01-20 06:00:00

Great experiece!

We have had nothing but a GREAT experience with Sky High! From booking to delivery/set up to break down. The employees at your company are friendly and very accommodating. We will definitely be using you year after year!!

Nomi S. - Houston, TX

2014-12-07 06:00:00

Very accommodating!

I really enjoyed the wide variety Sky High had on their website. The moonwalk we rented had to be moved to a different date due to an emergency, and Sky High was very accommodating. The moonwalk arrived on time, and the delivery people were friendly. It was much cheaper, even with an out-of-city delivery fee, than the popular rental place my city (Baytown) has to offer.

Stephanie K. - Baytown, TX

2014-12-06 06:00:00

Had a marvelous time!

I rented the "Frozen" bounce house for my granddaughter's 3rd birthday party. She and all of her little friends had a marvelous time. Who would have thought a three-year-old would love a bouncy house so much? Thank you very much.

Debbie D. - Houston, TX

Frozen Bounce House Moonwalk

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