How do bounce houses stay inflated?

An electric fan blower is used to inflate the moonwalk. It must be turned on and attached to the moonwalk the entire time that the inflatable unit is being used, or the moonwalk will deflate.

What time will you deliver?

After you select and confirm your rental items on our website, you will see a list of options that allows you to choose windows for your preferred drop-off and pick-up times. We will contact you the day before your event to get a more specific timeframe within that window. Typically, we drop-off at least 1-2 hours prior to your event’s start time and pick-up items within 1-2 hours after your requested end time.

Do I need to supply power for my party rental?

Yes, power is required for inflatables and most of our other rental items. If you don’t have power outlets located nearby or your event is at a park, you may need to rent a generator from us. Most rentals require 1 to 2 outlets (on separate breakers) within 50 ft. of wherever the item is placed. We provide 50-75 ft. extension cords at no extra cost.

Can you set up inflatables at parks?

Yes. However, most parks near DFW Dallas Fort Worth, TX area require you to get approval prior to setting up a moonwalk. They also require a certificate of insurance, which we can provide for an additional $35. At the view cart page or last step of checkout you will have the option to select that your event will be at a park.

How much space will I need for my inflatable bouncy castle?

Dimensions for each product are listed on the product page. We recommend at least 1 ft. of extra clearance on all sides. If you want your inflatable placed in your backyard, you also need to make sure that your gate is at least 3.5 ft. wide to allow enough space to get our equipment through.

When do I pay for my order?

A 50% down payment is due when you make the initial reservation. The remainder of the payment is due on the date of your event (of course, you can pay early, if you prefer). For schools, government agencies, or nonprofits that need to pay with purchase orders or checks, please call us at (281) 606-5867 to make a reservation.

Do I need to take my shoes off inside the bounce house?

Yes, shoes must be taken off while jumping on inflatables.

What if I need to cancel my reservation?

Our no-hassle reschedule policy means you can cancel for any reason up until your scheduled delivery time. You will receive a “rescheduling” credit that is valid for up to 1 year from the original date of your event. Credit will not be issued after we have delivered the rental equipment. We do not allow refunds.

What happens if it rains on the day of my party?

We have a pretty flexible weather policy. Dallas/ Fort Worth, TX weather changes so much that it will rain for 1 hour in one part of the city and then be sunny the rest of the day. Our weather policy is basically you have until the time the drivers arrive at your house to cancel, and not lose your deposit. If they get there and it's raining, or you feel it may rain you can just tell them you want to cancel and reschedule. We will issue you store credit for the amount paid which you can use towards a new reservation. You can also choose to reschedule your reservation prior anytime. If it rains after we leave and have setup, you will be responsible for full payment. Note that if it rains partially during your party, you can always continue use after it rains. We just recommend drying it off with a towel if it's not a water slide and to keep the blower from getting wet as much as possible. If you decide to continue with the party despite the weather and we set up the equipment, you will be responsible for paying for the moonwalk.

What rules do my guests and I need to follow to ensure a safe time?

Group kids by size when playing in inflatables. Bigger kids or adults should not bounce with younger/smaller kids to help prevent them from being injured. Only 1 person is allowed to slide down each slide at a time. Someone should be in charge of monitoring the inflatable at all times so that children don’t slide down while someone is still exiting. A good protocol is to allow one child to climb the stairs when one child exits. No flips or rough horseplay. If wind speeds exceed 15 mph, exit the moonwalk and turn it off. If you see the moonwalk or tree limbs swaying, this is a strong indication that wind speeds are too high.

What if I am tax exempt?

Option 1: You can place your order now & pay only 50% at checkout. Afterwards just email us a copy of your tax exempt form to reservations@skyhighpartyrentals.com so we can take off the taxes. Option 2: You can create an account from our my account area and email us a copy of your tax exempt form. We will then locate your account and make it so taxes are always exempt from your online orders.

Can you provide inflatables for an overnight “lock-in” party?

Yes, however, our website may not include the option for some products to be booked past 10 pm. In those cases, you must call (281-606-5867) or email us to set up a reservation later than 10pm. There may be a special delivery/pick up surcharge. An alternative option is you can select 8am (next morning) pick up for the next day for the most cost effective option. Please note, we may actually pick up as late as 2pm, but have the option to pick up as early as 8am if the items are rented the next day.

How far in advance should I book?

We suggest booking as early as possible to avoid your items getting booked out, however we can be ready to deliver your bounce house if it's available with at least 2hrs notice.

How long do I get to keep my inflatable rental?

The base price for all inflatables is for up to 4 hours of rental time. Prices increase incrementally for inflatable rentals lasting more than 4 hours. For tables, chairs, furniture, smaller games & concessions the price is the same for the whole day. You can keep most rentals for as long as you like (up to 7 days) for an additional fee. If you need to keep your rental item(s) overnight, select “8 am” on the following day as your end time for the most cost-effective option.

If there is a slide in the bounce house, can I slide down with my child?

No, only one person should slide down each slide at once. Children should slide separately from parents to prevent accidents from happening at the bottom of the inflatable. Only 1 person is allowed to slide down each slide at a time.

Whats the best time to start a kids birthday party in Texas?

When planning a kids' birthday party in Texas, the timing can depend on the age of the children and local schedules. Here are some concise guidelines: Mid-Afternoon (1 PM to 4 PM): Ideal for avoiding conflicts with morning sports and nap times, this slot is popular for its convenience between meals and the ability to prep in the morning. Late Afternoon (4 PM to 6 PM): Best for younger kids who nap later. This timing ensures the party doesn't stretch too late, making it manageable and not too tiring for both kids and parents. Consider Party Length: Aim for a party duration of about two to three hours. This helps prevent young guests from getting overwhelmed and allows parents to plan the day without major disruptions. Choosing a time that fits well with the guests' routines and keeping the party duration reasonable will ensure a fun and manageable celebration.

Visit our help page at help.skyhighpartyrentals.com

DFW, TX Frozen Toddler Town Rentals | Sky High Party Rentals

Step into a world of frosty delights with the Frozen Toddler Town Bounce House, exclusively from Sky High Party Rentals! Dallas and Fort Worth residents, we've got your outdoor entertainment needs covered, making your kids' parties the most talked-about events in town! Dependability and safety are at the heart of our services. Our state-inspected and insured bounce house will arrive on time, so you can focus on creating wonderful memories with your little ones. Rain or shine, we offer flexibility, with extended operating hours to accommodate any last-minute changes. Don't let typical party frustrations get in your way. Sky High Party Rentals takes care of everything, including background checks for all employees, ensuring your peace of mind while the kids bounce happily in a clean and well-maintained castle. Tired of dealing with unresponsive companies? Look no further! Our dedicated team is just a phone call away, ready to assist you every step of the way. Plus, our store credit policy for last-minute cancellations ensures you'll never lose out on the fun. Dallas and Fort Worth, TX your ultimate outdoor fun awaits with the Frozen Toddler Town Bounce House. Book today and experience the joy of stress-free party planning with Sky High Party Rentals!

Sky High Party Rentals brings award-winning entertainment to North Texas as a three-time Inc. 5000 honoree, serving Dallas, Fort Worth, and surrounding communities from our Lancaster location. Our extensive collection of bounce houses, mechanical bulls, and themed inflatables delivers joy to celebrations throughout the Metroplex. We've established ourselves as DFW's leading provider of premium party experiences.

Our comprehensive selection features beloved characters from Disney, Hello Kitty, Monsters Inc., and other favorite themes that Dallas-area families love. From water slides and obstacle courses to carnival games and professional DJ services, we provide complete entertainment solutions for every occasion. Serving Arlington, Plano, and beyond, our growth reflects our commitment to creating unforgettable celebrations.

Total Reviews: 0 Be the first!

2020-01-12 06:00:00

Happy Once Again

This was our second time renting and we’re extremely happy once again! Thank you for being reliable and having excellent customer service!

Crystal J. - Deer Park, TX.

2017-05-20 05:00:00

Made up for late delivery!!

My delivery was late for my daughter's birthday party but I really appreciated the fact that you gave me a refund and allowed us to keep the bounce house overnight. I think that really made up for the late delivery. Thank you.

Kathrine W.

Frozen Toddler Town

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