How do bounce houses stay inflated?

An electric fan blower is used to inflate the moonwalk. It must be turned on and attached to the moonwalk the entire time that the inflatable unit is being used, or the moonwalk will deflate.

What time will you deliver?

After you select and confirm your rental items on our website, you will see a list of options that allows you to choose windows for your preferred drop-off and pick-up times. We will contact you the day before your event to get a more specific timeframe within that window. Typically, we drop-off at least 1-2 hours prior to your event’s start time and pick-up items within 1-2 hours after your requested end time.

Do I need to supply power for my party rental?

Yes, power is required for inflatables and most of our other rental items. If you don’t have power outlets located nearby or your event is at a park, you may need to rent a generator from us. Most rentals require 1 to 2 outlets (on separate breakers) within 50 ft. of wherever the item is placed. We provide 50-75 ft. extension cords at no extra cost.

Can you set up inflatables at parks?

Yes. However, most parks near DFW Dallas Fort Worth, TX area require you to get approval prior to setting up a moonwalk. They also require a certificate of insurance, which we can provide for an additional $35. At the view cart page or last step of checkout you will have the option to select that your event will be at a park.

How much space will I need for my inflatable bouncy castle?

Dimensions for each product are listed on the product page. We recommend at least 1 ft. of extra clearance on all sides. If you want your inflatable placed in your backyard, you also need to make sure that your gate is at least 3.5 ft. wide to allow enough space to get our equipment through.

When do I pay for my order?

A 50% down payment is due when you make the initial reservation. The remainder of the payment is due on the date of your event (of course, you can pay early, if you prefer). For schools, government agencies, or nonprofits that need to pay with purchase orders or checks, please call us at (281) 606-5867 to make a reservation.

Do I need to take my shoes off inside the bounce house?

Yes, shoes must be taken off while jumping on inflatables.

What if I need to cancel my reservation?

Our no-hassle reschedule policy means you can cancel for any reason up until your scheduled delivery time. You will receive a “rescheduling” credit that is valid for up to 1 year from the original date of your event. Credit will not be issued after we have delivered the rental equipment. We do not allow refunds.

What happens if it rains on the day of my party?

We have a pretty flexible weather policy. Dallas/ Fort Worth, TX weather changes so much that it will rain for 1 hour in one part of the city and then be sunny the rest of the day. Our weather policy is basically you have until the time the drivers arrive at your house to cancel, and not lose your deposit. If they get there and it's raining, or you feel it may rain you can just tell them you want to cancel and reschedule. We will issue you store credit for the amount paid which you can use towards a new reservation. You can also choose to reschedule your reservation prior anytime. If it rains after we leave and have setup, you will be responsible for full payment. Note that if it rains partially during your party, you can always continue use after it rains. We just recommend drying it off with a towel if it's not a water slide and to keep the blower from getting wet as much as possible. If you decide to continue with the party despite the weather and we set up the equipment, you will be responsible for paying for the moonwalk.

What rules do my guests and I need to follow to ensure a safe time?

Group kids by size when playing in inflatables. Bigger kids or adults should not bounce with younger/smaller kids to help prevent them from being injured. Only 1 person is allowed to slide down each slide at a time. Someone should be in charge of monitoring the inflatable at all times so that children don’t slide down while someone is still exiting. A good protocol is to allow one child to climb the stairs when one child exits. No flips or rough horseplay. If wind speeds exceed 15 mph, exit the moonwalk and turn it off. If you see the moonwalk or tree limbs swaying, this is a strong indication that wind speeds are too high.

What if I am tax exempt?

Option 1: You can place your order now & pay only 50% at checkout. Afterwards just email us a copy of your tax exempt form to reservations@skyhighpartyrentals.com so we can take off the taxes. Option 2: You can create an account from our my account area and email us a copy of your tax exempt form. We will then locate your account and make it so taxes are always exempt from your online orders.

Can you provide inflatables for an overnight “lock-in” party?

Yes, however, our website may not include the option for some products to be booked past 10 pm. In those cases, you must call (281-606-5867) or email us to set up a reservation later than 10pm. There may be a special delivery/pick up surcharge. An alternative option is you can select 8am (next morning) pick up for the next day for the most cost effective option. Please note, we may actually pick up as late as 2pm, but have the option to pick up as early as 8am if the items are rented the next day.

How far in advance should I book?

We suggest booking as early as possible to avoid your items getting booked out, however we can be ready to deliver your bounce house if it's available with at least 2hrs notice.

How long do I get to keep my inflatable rental?

The base price for all inflatables is for up to 4 hours of rental time. Prices increase incrementally for inflatable rentals lasting more than 4 hours. For tables, chairs, furniture, smaller games & concessions the price is the same for the whole day. You can keep most rentals for as long as you like (up to 7 days) for an additional fee. If you need to keep your rental item(s) overnight, select “8 am” on the following day as your end time for the most cost-effective option.

If there is a slide in the bounce house, can I slide down with my child?

No, only one person should slide down each slide at once. Children should slide separately from parents to prevent accidents from happening at the bottom of the inflatable. Only 1 person is allowed to slide down each slide at a time.

Whats the best time to start a kids birthday party in Texas?

When planning a kids' birthday party in Texas, the timing can depend on the age of the children and local schedules. Here are some concise guidelines: Mid-Afternoon (1 PM to 4 PM): Ideal for avoiding conflicts with morning sports and nap times, this slot is popular for its convenience between meals and the ability to prep in the morning. Late Afternoon (4 PM to 6 PM): Best for younger kids who nap later. This timing ensures the party doesn't stretch too late, making it manageable and not too tiring for both kids and parents. Consider Party Length: Aim for a party duration of about two to three hours. This helps prevent young guests from getting overwhelmed and allows parents to plan the day without major disruptions. Choosing a time that fits well with the guests' routines and keeping the party duration reasonable will ensure a fun and manageable celebration.

Visit our help page at help.skyhighpartyrentals.com

DFW, TX Frozen Bounce House | Sky High Party Rentals

Since 2006, Sky High Party Rentals has been DFW's leading provider of premium party entertainment, serving Dallas, Fort Worth, and surrounding communities from our Lancaster location. Founded by Robert De Los Santos, our family-owned business delivers excellence through an extensive selection of bounce houses, water slides, and interactive games. We've grown from a garage startup to become North Texas's most trusted name in event entertainment.

Our premium collection includes licensed Disney themes, Star Wars inflatables, Marvel bounce houses, and Nickelodeon favorites. From mechanical bulls and carnival games to obstacle courses and professional DJ services, we create extraordinary experiences throughout the Metroplex. We pride ourselves on serving Arlington, Plano, and surrounding areas with unmatched quality and service.

Total Reviews: 0 Be the first!

2024-02-02 00:00:00

Sky High is great and we recommended them to everyone!

This was our second time renting from Sky High Party Rentals, and, again, we were so impressed. Between the variety and uniqueness of the bounces house themselves to the the professionalism of everyone involved, we can't recommend them highly enough. Everyone was super respectful, communicated every step of the way, and the bounce house was so clean (not always our experience from other companies). Sky High is great and we recommended them to everyone at our daughter's birthday!

Stephanie H.

2024-01-29 00:00:00

Great!

The Frozen 5in1 Bounce House surpassed all expectations. From the vibrant colors to the spacious bouncing area and the thrilling slide, it exceeded our expectations. The fact that it can be used wet or dry adds incredible value. Our guests were impressed, and the kids didn't want to leave

Daryl K.- Houston, TX

2023-11-08 00:00:00

What a great party experience

What a great party experience!!! Booking was fast and easy, communication with delivery was excellent. The Frozen bounce house and snow cone machine we a HUGH hit! We had a small issue with power but other than that, it was an awesome party! Thank you!

Emily B. - Richardson, TX

2022-12-20 00:00:00

Customer service is excellent, delivery is on time, and equipment is like new and always clean

I have used Sky High Party Rentals several times and their customer service is excellent, delivery is on time, and equipment is like new and always clean.

Samuel L. Burton, Tx.

2021-12-04 06:00:00

The entire process was Easy.

The entire process was easy and quality up to standard. This was my first kid's party to plan so I was hesitant on the pricing but after seeing how easy you made it for us, we understand now! Thank you

Katheryn R.- Houston,TX

2021-08-21 00:00:00

They never fail me!

I have used Sky High Party Rental before and they never fail with their moonwalks. For that I’m always grateful putting smiles in kids faces is always priceless.

Jose Q. - Hempstead, TX

2021-03-28 00:00:00

Excellent customer service!

Excellent customer service 3rd time we have rented from y’all and will be renting again in July for our other grand daughters birthday. Thank you!

Leisa L. - Houston, TX

2020-12-26 00:00:00

Everything was great thank you

Kam - Houston, TX

2020-11-21 00:00:00

Everything was great thank you!

Kam M. - Houston, TX

2016-11-26 06:00:00

Great Prices and Quality Equipment

I love Sky High Party Rentals! I rent from them year after year. Great prices, good service, and quality equipment keep me coming back.

Jill P. - Houston, TX

2015-03-01 06:00:00

Amazed!

We rented the Frozen 5in1 moonwalk. It was the COOLEST I've seen! My daughter was AMAZED & had an awesome time. Totally worth the money! Not to mention Sky High has the biggest & best selection I've ever seen in moonwalks! We can't wait till next year. My daughter’s birthdays from here on out will include Sky High for sure!

Brittany W. - Porter, TX

2014-12-18 06:00:00

high quality & clean

We got the Frozen 5-in-1 combo w/ slide & our triplets were in heaven! The process was easy. Set up was done in plenty of time. Bounce house was high quality & clean. Biggest anyone had seen. Good service. Will definitely use again!

Kristin R. - Houston, TX

2014-08-31 05:00:00

Amazing!

Sky High was amazing! I rented a moonwalk for my daughter’s party & have nothing but good things to say. They were on time with delivery, set up fast, & the moonwalk was clean. Staff was very friendly & helpful. I will rent again! Thanks!

Erica S. - Houston, TX

Frozen 5in1 Bounce House w/ (Dry or Wet/Water Slide)

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