What rules do my guests and I need to follow to ensure a safe time in the bounce house?

Only 1 person is allowed to slide down each slide at a time. Someone should be in charge of monitoring the inflatable at all times so that children don’t slide down while someone is still exiting. A good protocol is to allow one child to climb the stairs when one child exits. Group kids by size when playing in the inflatable. Bigger kids or adults should not bounce with younger/smaller kids to help prevent them from being injured. No flips or rough horseplay. If wind speeds exceed 15 mph, exit the moonwalk and turn it off. If you see the moonwalk or tree limbs swaying, this is a strong indication that wind speeds are too high.

Can the slide be used dry without water?

Yes, water is not required for this inflatable. It can be used dry or wet. Please note: Some inflatables require an extra fee to be used with water.

Can I slide with my child down the slide?

No, only one person should slide down each slide at once. Children should slide separately from parents to prevent accidents from happening at the bottom of the inflatable.

My organization is tax exempt -- how do I remove taxes from my rental cost?

Well we only charge 50% down payment so you can just place your order with taxes and then email us at reservations@skyhighpartyrentals.com with a copy of your tax exemption form. We will then take off taxes from your order and the difference will reflect in the remaining 50% balance.

What if I need to cancel my reservation?

Our no-hassle reschedule policy means you can cancel for any reason up until your scheduled delivery time. You will receive a “rescheduling” credit that is valid any time which does not expire. Credit will not be issued after we have delivered the rental equipment. We do not allow refunds.

What do I do in case of inclement weather during my party?

Most Austin/ San Antonio rain will clear up quickly. If it starts to rain and the inside of the moonwalk gets wet, everyone should exit the moonwalk and the blower unit should be turned off and unplugged from the electrical source. Moonwalks and other inflatable units can be slippery and dangerous when wet. Also, inflatables should not be used in winds in excess of 15 mph. After conditions become safe again and you ensure that the blower unit, any electrical equipment, and moonwalk are dry, you may plug in the blower again and turn it on to inflate the moonwalk.

How far in advance do I need to reserve a combo slide?

We usually recommend orders in Austin/ San Antonio be made at least 2 weeks prior to your event in order to guarantee availability of your desired item. However, we have limited inventory on some items, and they are often booked several months in advance. Bottom line: if you really want a specific item, reserve it early as possible.

Can I set up the the slide near my pool?

No. Safety is our number one priority. All moonwalks and water slides must be set up at least 10 feet away from any pool.

How do you keep the slide wet?

A misting hose is connected to the slide and spray the sliding area. Misting hoses should stay on while the slide is in use.

Will I need to provide a water hose?

Yes, if you plan to use the slide as a water slide you will need to provide a hose long enough to reach from your water source to the location where the water slide will be setup. You will also need to ensure that the slip and slide can be placed within 50 ft. of a power source.

How does the inflatable slide stay inflated?

An electric fan blower is used to inflate the slide. It must be turned on and attached to the slide the entire time that the inflatable unit is being used, or the slide will deflate.

Will I need power for my inflatable bouncy castle slide?

Yes, power is required for most of our rental items. If you don’t have power outlets located nearby or your event is at a park, you may need to rent a generator from us. Most rentals require 1 to 2 outlets (on separate breakers) within 50 ft. of wherever the item is placed. We provide 50-75 ft. extension cords at no extra cost.

Can I have an inflatable at a local Austin/San Antonio park?

Yes. However, most parks require you to get approval prior to setting up inflatables. They also require a certificate of insurance, which we can provide for an additional $35. In addition to this, you must also make sure there is a water hose with a water source to where the slide will be placed.

Can I cancel the reservation myself?

Yes, can cancel any order anytime. To do so from home, log in to your my account area and click the gray cancel button. It will ask you if you are sure. After cancelling you will be automatically get store credit for the amount paid. Cancellations are not issued refunds due to limited availability and high demand for our products.

When do I pay for my wet/dry slide party rental?

A 50% down payment is due when you make the initial reservation. The remainder of the payment is due on the date of your event (of course, you can pay early, if you prefer). If your order is over $1,000 we only require 25% down payment. For schools, government agencies, or nonprofits that need to pay with purchase orders or checks, please call us at (281) 606-5867 to make a reservation. We can make the reservation and choose pay later and wait for the check to be paid on the day of the event or soon after if you send us a purchase order.

What time will you deliver?

After you select and confirm your rental items on our website, you will see a list of options that allows you to choose windows for your preferred drop-off and pick-up times. We will contact you the day before your event to get a more specific timeframe within that window. Typically, we drop-off at least 1-2 hours prior to your event’s start time and pick-up items within 1-2 hours after your requested end time.

How long can I keep my slide rental?

The base price for all of our dry and wet slide rentals is up to 4 hours of rental time. Prices increase incrementally for rentals lasting more than 4 hours. You can keep most rentals for as long as you like (up to 7 days) for an additional fee. If you need to keep your rental item(s) overnight, select “8 am” on the following day as your pick-up time for the most cost-effective option.

Austin & San Antonio Wild Wave Slip n Slide

I have used Sky High two times now. Once was a really long time ago, and I remember it going well but I can't remember the specifics so I will focus my review more on the recent rental. We rented the water slide for my son's birthday on Sunday. The price was a little steeper than I remember it was last time I rented but it wasn't ridiculous. The water slide was pretty impressive and the kids had a lot of fun on it. I even had a neighbor come by and ask who I rented from. I gave them the option of delivering ahead of my allotted time and picking up after the allotted time, so we ending up getting the water slide about 6 hours more than we paid for. Overall, I wish the price was cheaper but the reliable service and quality products are great, and having that peace of mind while hosting a party is priceless.

Sky High Party Rentals brings award-winning entertainment to Central Texas as a three-time Inc. 5000 honoree, serving Austin, San Antonio, and surrounding communities from our Lockhart location. Our extensive collection of bounce houses, mechanical bulls, and themed inflatables delivers joy to celebrations throughout the Hill Country. We've established ourselves as the region's leading provider of premium party experiences.

Our comprehensive selection features beloved characters from Disney, Hello Kitty, Monsters Inc., and other favorite themes that Texas families love. From water slides and obstacle courses to carnival games and professional DJ services, we provide complete entertainment solutions for every occasion. Serving New Braunfels, San Marcos, and beyond, our growth reflects our dedication to creating unforgettable celebrations.

Total Reviews: 0 Be the first!

2024-04-18 00:00:00

Awesome experience from ordering to delivery and even pick-up.

Awesome experience from ordering to delivery and even pick-up. Friendly staff, who kept me informed throughout the whole process. A website that is so easy to use, including adding and removing items. Seriously the best selection of items to rent. I would highly recommend this facility for all Party Rentals!! I will for sure use them again for future events!

Azia, G. - Wallis, TX.

2021-07-25 05:00:00

Awesome!

The delivery people were awesome, they set it up and took everything down very quickly.

Robin O. - Kingwood, TX

2021-07-18 05:00:00

Great job!

Guys that dropped off the rental were professional and did a great job!

Deena H. - Richmond, TX

2021-05-21 05:00:00

The only place I rent from.

Skyhigh is the only place I rent from.

Gena S. - Humble, TX

2020-08-10 05:00:00

Everything was Awesome!

This is my second time renting from y’all and I definitely look forward to renting again! Thank you! Everything was awesome!!! :))

Victoria A. - Humble, TX

2020-07-17 05:00:00

Highly Recommended!

1st time using your services and have recommended my coworkers and neighbors to your facility..

Azia G. - Wallis, TX

2014-09-01 05:00:00

We had a blast!

This is the 2nd time I’ve rented from Sky High & service is always great. The slides were in great shape. Our past rental was a water slide, which was a blast. They have a great selection of slides & moonwalks at a great price.

Donna G. - Humble, TX

2014-07-21 05:00:00

Loved it.

The equipment was as advertised and the family loved it. The delivery was on time and handled in a professional manner. I would definitely recommend Sky High Party Rentals to my friends and will use them again myself.

Karen H. - Houston, TX

2014-06-15 05:00:00

We''ll definitely use them again!

This was my first time renting from them. It was very convenient and fast. The site is easy to navigate, and the prices are very reasonable. I would definitely use them again in the near future.

Marisela D. - Houston, TX

2013-09-07 05:00:00

Fantastic!

Sky High Party Rentals is fantastic! We threw a college kickback with an inflatable slip-and-slide and it went great! Josh, Vincent, and Jacob were quick to show up, set up, and give instructions to take care of the inflatable. I'd definitely call back and order another inflatable for our next college event.

Angela M. - Houston, TX

2013-08-05 05:00:00

Impressive!

Dawn B. - Houston, TX

2013-08-04 05:00:00

Thanks for a great rental experience!

I had absolutely NO problems. Their website was clear & thorough. Delivery was on time & the giant slip n slide was in good working condition. The kids had a blast. They were early for pick up. Instead of making us stop playing they stayed in their truck until pick up time. Thanks for a great rental experience!

July L. - Katy, TX

Texas Wild Wave Slip N Slide w/ Pool

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