What rules do my guests and I need to follow to ensure a safe time in the bounce house?

Only 1 person is allowed to slide down each slide at a time. Someone should be in charge of monitoring the inflatable at all times so that children don’t slide down while someone is still exiting. A good protocol is to allow one child to climb the stairs when one child exits. Group kids by size when playing in the inflatable. Bigger kids or adults should not bounce with younger/smaller kids to help prevent them from being injured. No flips or rough horseplay. If wind speeds exceed 15 mph, exit the moonwalk and turn it off. If you see the moonwalk or tree limbs swaying, this is a strong indication that wind speeds are too high.

Can the slide be used dry without water?

Yes, water is not required for this inflatable. It can be used dry or wet. Please note: Some inflatables require an extra fee to be used with water.

Can I slide with my child down the slide?

No, only one person should slide down each slide at once. Children should slide separately from parents to prevent accidents from happening at the bottom of the inflatable.

My organization is tax exempt -- how do I remove taxes from my rental cost?

Well we only charge 50% down payment so you can just place your order with taxes and then email us at reservations@skyhighpartyrentals.com with a copy of your tax exemption form. We will then take off taxes from your order and the difference will reflect in the remaining 50% balance.

What if I need to cancel my reservation?

Our no-hassle reschedule policy means you can cancel for any reason up until your scheduled delivery time. You will receive a “rescheduling” credit that is valid any time which does not expire. Credit will not be issued after we have delivered the rental equipment. We do not allow refunds.

What do I do in case of inclement weather during my party?

Most Austin/ San Antonio rain will clear up quickly. If it starts to rain and the inside of the moonwalk gets wet, everyone should exit the moonwalk and the blower unit should be turned off and unplugged from the electrical source. Moonwalks and other inflatable units can be slippery and dangerous when wet. Also, inflatables should not be used in winds in excess of 15 mph. After conditions become safe again and you ensure that the blower unit, any electrical equipment, and moonwalk are dry, you may plug in the blower again and turn it on to inflate the moonwalk.

How far in advance do I need to reserve a combo slide?

We usually recommend orders in Austin/ San Antonio be made at least 2 weeks prior to your event in order to guarantee availability of your desired item. However, we have limited inventory on some items, and they are often booked several months in advance. Bottom line: if you really want a specific item, reserve it early as possible.

Can I set up the the slide near my pool?

No. Safety is our number one priority. All moonwalks and water slides must be set up at least 10 feet away from any pool.

How do you keep the slide wet?

A misting hose is connected to the slide and spray the sliding area. Misting hoses should stay on while the slide is in use.

Will I need to provide a water hose?

Yes, if you plan to use the slide as a water slide you will need to provide a hose long enough to reach from your water source to the location where the water slide will be setup. You will also need to ensure that the slip and slide can be placed within 50 ft. of a power source.

How does the inflatable slide stay inflated?

An electric fan blower is used to inflate the slide. It must be turned on and attached to the slide the entire time that the inflatable unit is being used, or the slide will deflate.

Will I need power for my inflatable bouncy castle slide?

Yes, power is required for most of our rental items. If you don’t have power outlets located nearby or your event is at a park, you may need to rent a generator from us. Most rentals require 1 to 2 outlets (on separate breakers) within 50 ft. of wherever the item is placed. We provide 50-75 ft. extension cords at no extra cost.

Can I have an inflatable at a local Austin/San Antonio park?

Yes. However, most parks require you to get approval prior to setting up inflatables. They also require a certificate of insurance, which we can provide for an additional $35. In addition to this, you must also make sure there is a water hose with a water source to where the slide will be placed.

Can I cancel the reservation myself?

Yes, can cancel any order anytime. To do so from home, log in to your my account area and click the gray cancel button. It will ask you if you are sure. After cancelling you will be automatically get store credit for the amount paid. Cancellations are not issued refunds due to limited availability and high demand for our products.

When do I pay for my wet/dry slide party rental?

A 50% down payment is due when you make the initial reservation. The remainder of the payment is due on the date of your event (of course, you can pay early, if you prefer). If your order is over $1,000 we only require 25% down payment. For schools, government agencies, or nonprofits that need to pay with purchase orders or checks, please call us at (281) 606-5867 to make a reservation. We can make the reservation and choose pay later and wait for the check to be paid on the day of the event or soon after if you send us a purchase order.

What time will you deliver?

After you select and confirm your rental items on our website, you will see a list of options that allows you to choose windows for your preferred drop-off and pick-up times. We will contact you the day before your event to get a more specific timeframe within that window. Typically, we drop-off at least 1-2 hours prior to your event’s start time and pick-up items within 1-2 hours after your requested end time.

How long can I keep my slide rental?

The base price for all of our dry and wet slide rentals is up to 4 hours of rental time. Prices increase incrementally for rentals lasting more than 4 hours. You can keep most rentals for as long as you like (up to 7 days) for an additional fee. If you need to keep your rental item(s) overnight, select “8 am” on the following day as your pick-up time for the most cost-effective option.

Austin & San Antonio Super Slip and Slide

Sky High Party Rentals brings active, outdoor entertainment to Central Texas, encouraging children to embrace physical activity and social interaction. Operating from our Lockhart location, our premium collection of bounce houses, monster truck inflatables, and interactive games provides an exciting alternative to screen time. We serve Austin, San Antonio, and surrounding communities with year-round entertainment solutions, including specially designed winter combinations perfect for Texas weather.

Our comprehensive selection includes water slides, obstacle courses, and themed inflatables featuring beloved Disney, Marvel, and Star Wars characters. As Central Texas's premier party rental provider, we're dedicated to promoting healthy childhood development through engaging, active entertainment. We create experiences that combine exercise with excitement, bringing Hill Country communities together through interactive outdoor fun.

Total Reviews: 0 Be the first!

2021-10-08 05:00:00

Thank you. It was a blast!

Thank you. My grandkids had a blast. We hadn't seen each other for a while because of covid so it was awesome to hang out together. Thank you.

Carol G. - Austin, TX

2021-03-20 05:00:00

The entire process was super easy!

The entire process was super easy to be able to do everything online or through the text system. Loved basically not doing anything and the guys set it up, we used it and then it was rolled away. Thanks y’all!

Ginny M. - Sugar Land, TX

2020-09-06 05:00:00

Everything was Perfect!

Everything was perfect! will definitely recommend to others and will use y'all again in the future!

Melanie L. - Bellaire, TX

2020-01-20 06:00:00

Wonderful

Everything was wonderful.

Maquel A. - Houston, Tx.

I highly recommend

I recommend to rent from Sky Hight party . My kids had a blast and I rented the equipment for the afternoon and they came in the morning . My kids had a lot of fun !!! Will rent next year from them!! Thank you!!!!

Scott S. - Houston, TX.

2020-01-16 06:00:00

Smooth and quick

Thank you. It was very smooth and quick

Michael P. - Crosby, Tx.

2019-08-05 05:00:00

Everything was excellent!

Everything was excellent, from the price to the set! They was here way before time and gave us more time after our time was up. I will be planning another party with them!!!!

Maquel A. - Houston, TX

2019-02-03 06:00:00

It was a great experience.

It was a great experience. I have used you a few times before because I have a lot of events. Very efficient and great customer service. Thank you.

Jimmesha R. - Cypress, TX

Thank you so much!

Loved the convienient setup and takedown. Thanks so much!

Andrew C. - Houston, TX

2017-07-24 05:00:00

Go Coogs!

The delivery guys were awesome, on time and very polite. There was a little mix up in the rental pickup time, the guys arrived early before the party ended, but it was resolved so easily and quickly with no hassle and they came back after the party was over. This is the 2nd time I have used SHPR, friends also use them for all their party needs, and they never disappoint! (Also love the company is from UH Alumni -- Go Coogs!)

Lori H. - Houston, TX

2017-07-04 05:00:00

Very Responsible

Did a great job. They were on time and picked up the bounce house the next day. Excellent. Just wish you had more Halloween themed bounce houses.

Valerie D. - Richmond, Tx.

2015-09-12 05:00:00

Birthday Party

You made my 30th birthday more magical than I could have imagined. I wish there was a follow-up call when you received my confirmation a few days out instead of me having to call, but it all worked out fine. I bet you were very busy. THANK YOU for everything.

Karen M. - Houston, TX

2015-08-21 05:00:00

Great experience!

Our experience, from beginning to end, was excellent. Thank you for helping to make a special time for our party.

Diane B. - Montgomery, TX

2014-10-06 05:00:00

We had a blast!

Sky High was timely & helpful when the weather postponed our event. The Super Slip N Slide was a blast, but a bit hard for the smaller children to leap into. That didn't stop them though & everyone wants to do it again next year!

Chaundra W. - Houston, TX

2014-09-22 05:00:00

Great job guys!

My husband was very impressed with Sky High Party Rentals, he remarked how they were very courteous and professional throughout the whole process of dropping off & picking up. I had entered latest time of pick up to be 8pm and they showed up at 8:15 and quietly knocked on the door and asked if they could enter the backyard to pick it up, which was fine with us, we just didn't want anyone showing up after 10pm on a Sunday night. The process was easy from online ordering to lots of reminders and ease of use all the way thru! Great job guys!! We will use again and recommend for sure!

Joyce E. - SFFT Warehouse - Katy, TX

2014-08-24 05:00:00

Excellent Service

Excellent service and clean products. My kids and grandkids loved the water slide I rented. This is the 2nd time I have used this company and will continue to use them when I need outdoor bouncers and/or slides.

Sarah L. - Pearand, TX

2014-08-17 05:00:00

Success!

The two items we have rented from Sky High have been a success for our family. Filled with tons of fun for the kids and adults. I will continue to rent from Sky High for future party events.

Alexandra C. - Conroe, TX

2014-06-29 05:00:00

Very polite & efficient.

We rented a water slide for my son’s birthday party. The party wasn't until 4:00 pm but they delivered the slide at 10:00 am without us even asking them to… which my kids loved! The delivery guys were very polite & efficient.

Darla K. - Magnolia, TX

Super Slip and Slide

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