What rules do my guests and I need to follow to ensure a safe time in the bounce house?

Only 1 person is allowed to slide down each slide at a time. Someone should be in charge of monitoring the inflatable at all times so that children don’t slide down while someone is still exiting. A good protocol is to allow one child to climb the stairs when one child exits. Group kids by size when playing in the inflatable. Bigger kids or adults should not bounce with younger/smaller kids to help prevent them from being injured. No flips or rough horseplay. If wind speeds exceed 15 mph, exit the moonwalk and turn it off. If you see the moonwalk or tree limbs swaying, this is a strong indication that wind speeds are too high.

Can the slide be used dry without water?

Yes, water is not required for this inflatable. It can be used dry or wet. Please note: Some inflatables require an extra fee to be used with water.

Can I slide with my child down the slide?

No, only one person should slide down each slide at once. Children should slide separately from parents to prevent accidents from happening at the bottom of the inflatable.

My organization is tax exempt -- how do I remove taxes from my rental cost?

Well we only charge 50% down payment so you can just place your order with taxes and then email us at reservations@skyhighpartyrentals.com with a copy of your tax exemption form. We will then take off taxes from your order and the difference will reflect in the remaining 50% balance.

What if I need to cancel my reservation?

Our no-hassle reschedule policy means you can cancel for any reason up until your scheduled delivery time. You will receive a “rescheduling” credit that is valid any time which does not expire. Credit will not be issued after we have delivered the rental equipment. We do not allow refunds.

What do I do in case of inclement weather during my party?

Most Austin/ San Antonio rain will clear up quickly. If it starts to rain and the inside of the moonwalk gets wet, everyone should exit the moonwalk and the blower unit should be turned off and unplugged from the electrical source. Moonwalks and other inflatable units can be slippery and dangerous when wet. Also, inflatables should not be used in winds in excess of 15 mph. After conditions become safe again and you ensure that the blower unit, any electrical equipment, and moonwalk are dry, you may plug in the blower again and turn it on to inflate the moonwalk.

How far in advance do I need to reserve a combo slide?

We usually recommend orders in Austin/ San Antonio be made at least 2 weeks prior to your event in order to guarantee availability of your desired item. However, we have limited inventory on some items, and they are often booked several months in advance. Bottom line: if you really want a specific item, reserve it early as possible.

Can I set up the the slide near my pool?

No. Safety is our number one priority. All moonwalks and water slides must be set up at least 10 feet away from any pool.

How do you keep the slide wet?

A misting hose is connected to the slide and spray the sliding area. Misting hoses should stay on while the slide is in use.

Will I need to provide a water hose?

Yes, if you plan to use the slide as a water slide you will need to provide a hose long enough to reach from your water source to the location where the water slide will be setup. You will also need to ensure that the slip and slide can be placed within 50 ft. of a power source.

How does the inflatable slide stay inflated?

An electric fan blower is used to inflate the slide. It must be turned on and attached to the slide the entire time that the inflatable unit is being used, or the slide will deflate.

Will I need power for my inflatable bouncy castle slide?

Yes, power is required for most of our rental items. If you don’t have power outlets located nearby or your event is at a park, you may need to rent a generator from us. Most rentals require 1 to 2 outlets (on separate breakers) within 50 ft. of wherever the item is placed. We provide 50-75 ft. extension cords at no extra cost.

Can I have an inflatable at a local Austin/San Antonio park?

Yes. However, most parks require you to get approval prior to setting up inflatables. They also require a certificate of insurance, which we can provide for an additional $35. In addition to this, you must also make sure there is a water hose with a water source to where the slide will be placed.

Can I cancel the reservation myself?

Yes, can cancel any order anytime. To do so from home, log in to your my account area and click the gray cancel button. It will ask you if you are sure. After cancelling you will be automatically get store credit for the amount paid. Cancellations are not issued refunds due to limited availability and high demand for our products.

When do I pay for my wet/dry slide party rental?

A 50% down payment is due when you make the initial reservation. The remainder of the payment is due on the date of your event (of course, you can pay early, if you prefer). If your order is over $1,000 we only require 25% down payment. For schools, government agencies, or nonprofits that need to pay with purchase orders or checks, please call us at (281) 606-5867 to make a reservation. We can make the reservation and choose pay later and wait for the check to be paid on the day of the event or soon after if you send us a purchase order.

What time will you deliver?

After you select and confirm your rental items on our website, you will see a list of options that allows you to choose windows for your preferred drop-off and pick-up times. We will contact you the day before your event to get a more specific timeframe within that window. Typically, we drop-off at least 1-2 hours prior to your event’s start time and pick-up items within 1-2 hours after your requested end time.

How long can I keep my slide rental?

The base price for all of our dry and wet slide rentals is up to 4 hours of rental time. Prices increase incrementally for rentals lasting more than 4 hours. You can keep most rentals for as long as you like (up to 7 days) for an additional fee. If you need to keep your rental item(s) overnight, select “8 am” on the following day as your pick-up time for the most cost-effective option.

Austin & San Antonio Rainbow Combo | Sky High Party Rentals

Since 2006, Sky High Party Rentals has been central Texas's premier provider of premium party entertainment, serving Austin, San Antonio, and surrounding communities from our strategic Lockhart location. Founded by Robert De Los Santos, our family-owned business delivers excellence through an extensive selection of bounce houses, water slides, and interactive games. We've grown from a garage startup to become the region's most trusted name in event entertainment.

Our premium collection includes licensed Disney themes, Star Wars inflatables, Marvel bounce houses, and Nickelodeon favorites. From mechanical bulls and carnival games to obstacle courses and professional DJ services, we create extraordinary experiences throughout the Hill Country. We pride ourselves on serving New Braunfels, San Marcos, and surrounding areas with unmatched quality and service.

Total Reviews: 0 Be the first!

2024-08-11 00:00:00

Kids loved it!

Rented a bouncy house for our back 2 school event and the kids loved it! I also loved how they were there to pick up once the event ended. We did not have to wait on them, they came at a perfect time (they also called ahead before coming).

A. Fields - Houston, TX

2024-04-08 00:00:00

Seamless online booking. So many options.

Seamless online booking. So many options. Setup was super fast. The kids loved the bounce house so much we’re now thinking about having a summer party with a water slide instead! Very reasonable prices. Would definitely rent with Sky High again

Amanda, Q. - Houston, TX

2024-04-06 00:00:00

Very Satisfied!

Very Satisfied with the item, the delivery and the staff!

Angelle, B. - Houston, TX

2023-10-27 00:00:00

This rental was perfect

This rental was perfect. I always use you guys. The inflatable was clean and the kids enjoyed it. Thank you very much.

Requetta N. - Jamaica Beach, TX

2022-12-23 04:04:06

It was a great party

Great service and products. Kids love it. It was a great party with your Modern Rainbow Bounce House Combo (Wet/Dry)

Timur S. - Spring, T

2022-12-22 00:17:24

Absolutely amazing and will definitely use the company again!

It was a super last-minute rental and the team had it delivered in just over an hour. Absolutely amazing. I will definitely use the company again.

Louise B. - San Diego, TX

2022-12-20 00:00:00

Would definitely rent again!

Quick setup and tear down! Communication was solid thought the process. Would definitely rent again!

Marc T. - Bastrop, TX

2022-10-27 00:00:00

I will continue with you!

My third year using Sky High and will continue to use them!

Lara G. - Houston, TX

2022-10-18 00:00:00

Great service and products. Kids love it. It was a great party with your Modern Rainbow Bounce House Combo

Timur S. - Houston, TX

2021-08-21 00:00:00

10 years satisfied customer!

I’ve rented from you for probably ten years. Love your products, office staff is helped and kind, delivery guys there always to help us have a good time. Thank you

Karen V. - Kingwood, TX

2021-07-24 00:00:00

Extremely pleased!

Overall the staff was very responsive and helpful. I really appreciated David's (and Team) hard work delivering, setting up and taking down the inflatables. Extremely pleased with the equipment and customer service.

Stephanie W. - Fresno, TX

2021-07-10 00:00:00

Great experience!

Always have a great experience, thank you !! :)

Laura C. - Pasadena, TX

2021-03-21 00:00:00

Great service as always!

Great service as always.. I’m a Sky High customer for life.. thank you!

Bhavik P. - Sugar Land, TX

2020-12-26 06:00:00

Very easy experience

Very easy experience from initial order, drop off, pick up. Your staff was amazing each and every one. Especially the guys at pick up -putting away the item with it raining and cold outside, they still were very friendly and patient. Thanks!

Jamie - Missouri City, Tx

2020-10-10 00:00:00

Fantastic Experience!

Another fantastic experience with SkyHigh party rentals. Found exactly what I wanted on their website at a great price. Delivered 1.5 hours before our party and picked up just as planned. Delivery guys were courteous - kept their space and wore masks. Our kids had a fantastic event with this inflatable.

Amy L. - Houston, TX

2020-09-25 00:00:00

Extremely Happy!

Early drop off = extremely happy Birthday boy! Thank you for making his weekend! Pick up was after party and worked out great! Thank you! We will be renting again soon!

Lindsey W. - Conroe, TX

2020-08-29 00:00:00

Loved it!

Loved it.. Great service and kids had fun.

Kimberly W. - Sugar Land, TX

2020-08-08 00:00:00

Awesome and Friendly

Guys that delivered were awesome and very friendly

Ashlei A. - Houston TX

2020-08-04 00:00:00

Great Time!

All the kids had a great time!

Vivian L. - Spring, TX

2020-07-14 05:00:00

Friendly

Very friendly service and staff!

Justin W. - Houston, TX

Modern Rainbow Bounce House Combo (Wet/Dry)

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