How do you clean and disinfect bounce houses?

We have a 3 step cleaning process. First we vacuum and wash away with soap and water all dirt & mud from our equipment. Our employees wear gloves and face masks during the cleaning time. Our next step is to use an EPA approved disinfectant for combatting Covid-19. The name of the disinfectant we use is Simple Green Pro D 5 cleaner. We apply this product to anywhere someone might have come in contact with clean towels. This includes netting, pillars, floors, sliding surfaces, pop-up crawlers, steps, and handles.

What time will you deliver?

After you select and confirm your rental items on our Austin website, you will see a list of options that allows you to choose windows for your preferred drop-off and pick-up times. We will contact you the day before your event to get a more specific timeframe within that window. Typically, we drop-off at least 1-2 hours prior to your event’s start time and pick-up items within 1-2 hours after your requested end time.

How much space will I need for my inflatable bounce house?

Dimensions for each product are listed on the product page. We recommend at least 1 ft. of extra clearance on all sides. If you want your inflatable placed in your backyard, you also need to make sure that your gate is at least 3.5 ft. wide to allow enough space to get our equipment through.

Can you set up inflatables at parks?

Yes. However, most parks near Austin, TX & San Antonio area require you to get approval prior to setting up a moonwalk. They also require a certificate of insurance, which we can provide for an additional $35. At the view cart page or last step of checkout you will have the option to select that your event will be at a park.

Do I need to take my shoes off inside the bounce house?

Yes, shoes must be taken off when jumping on inflatables.

Do I need to supply power for my party rental?

Yes, power is required for inflatables and most of our other rental items. If you don’t have power outlets located nearby or your event is at a park, you may need to rent a generator from us. Most rentals require 1 to 2 outlets (on separate breakers) within 50 ft. of wherever the item is placed. We provide 50-75 ft. extension cords at no extra cost.

When do I pay for my order?

A 50% down payment is due when you make the initial reservation. The remainder of the payment is due on the date of your event (of course, you can pay early, if you prefer). For schools, government agencies, or nonprofits that need to pay with purchase orders or checks, please call us at (281) 606-5867 to make a reservation.

What if I need to cancel my reservation?

Our no-hassle reschedule policy means you can cancel for any reason up until your scheduled delivery time. You will receive a “rescheduling” credit that is valid for up to 1 year from the original date of your event. Credit will not be issued after we have delivered the rental equipment. We do not allow refunds.

What happens if it rains on the day of my party?

We have a pretty flexible weather policy. Austin weather changes so much that it will rain for 1 hour in one part of the city and then be sunny the rest of the day. Our weather policy is basically you have until the time the drivers arrive at your house to cancel, and not lose your deposit. If they get there and it's raining, or you feel it may rain you can just tell them you want to cancel and reschedule. We will issue you store credit for the amount paid which you can use towards a new reservation. You can also choose to reschedule your reservation prior anytime. If it rains after we leave and have setup, you will be responsible for full payment. Note that if it rains partially during your party, you can always continue use after it rains. We just recommend drying it off with a towel if it's not a water slide and to keep the blower from getting wet as much as possible. If you decide to continue with the party despite the weather and we set up the equipment, you will be responsible for paying for the moonwalk.

What rules do my guests and I need to follow to ensure a safe time?

Group kids by size when playing in inflatables. Bigger kids or adults should not bounce with younger/smaller kids to help prevent them from being injured. Only 1 person is allowed to slide down each slide at a time. Someone should be in charge of monitoring the inflatable at all times so that children don’t slide down while someone is still exiting. A good protocol is to allow one child to climb the stairs when one child exits. No flips or rough horseplay. If wind speeds exceed 15 mph, exit the moonwalk and turn it off. If you see the moonwalk or tree limbs swaying, this is a strong indication that wind speeds are too high.

What if I am tax exempt?

Option 1: You can place your order now & pay only 50% at checkout. Afterwards just email us a copy of your tax exempt form to reservations@skyhighpartyrentals.com so we can take off the taxes. Option 2: You can create an account from our my account area and email us a copy of your tax exempt form. We will then locate your account and make it so taxes are always exempt from your online orders.

Can you provide inflatables for an overnight “lock-in” party?

Yes, however, our website may not include the option for some products to be booked past 10 pm. In those cases, you must call (281-606-5867) or email us to set up a reservation later than 10pm. There may be a special delivery/pick up surcharge. An alternative option is you can select 8am (next morning) pick up for the next day for the most cost effective option. Please note, we may actually pick up as late as 2pm, but have the option to pick up as early as 8am if the items are rented the next day.

How far in advance should I book?

We suggest booking as early as possible to avoid your items getting booked out, however we can be ready to deliver your bounce house if it's available with at least 2hrs notice.

Can I slide with my child down a slide?

No, only one person should slide down each slide at once. Children should slide separately from parents to prevent accidents from happening at the bottom of the inflatable. Only 1 person is allowed to slide down each slide at a time.

How long do I get to keep my rentals?

The base price for all inflatables is for up to 4 hours of rental time. Prices increase incrementally for inflatable rentals lasting more than 4 hours. For tables, chairs, furniture, smaller games & concessions the price is the same for the whole day. You can keep most rentals for as long as you like (up to 7 days) for an additional fee. If you need to keep your rental item(s) overnight, select “8 am” on the following day as your end time for the most cost-effective option.

How do bounce houses stay inflated?

An electric fan blower is used to inflate the moonwalk. It must be turned on and attached to the moonwalk the entire time that the inflatable unit is being used, or the moonwalk will deflate.

What's the best time for a Saturday kids birthday party in Texas?

The best time to start a kids' birthday party in Texas generally depends on the season due to the state's varied climate. Here are some guidelines to consider: Spring and Fall: These seasons offer the most pleasant weather in Texas, with mild temperatures and less likelihood of extreme heat or cold. Late morning (around 10 AM to 12 PM) or early afternoon (around 1 PM to 3 PM) are ideal times for a party to allow kids to enjoy outdoor activities comfortably. Summer: Texas summers can be very hot, especially in July and August. It's advisable to start parties earlier in the morning (around 9 AM to 11 AM) to avoid the peak heat hours, or later in the afternoon (around 4 PM to 6 PM) when it starts to cool down. Consider indoor venues or shaded areas with water activities to keep children cool. Winter: Although Texas winters are generally mild, mornings can still be chilly. An early afternoon start (around 1 PM to 3 PM) is best to ensure it's warm enough for outdoor fun, if desired. Adjusting the time based on the weather and the age of the children will help ensure a comfortable and enjoyable birthday party.

What areas do you deliver to?

We deliver up to a 2hr radius from Austin and San Antonio, Texas including the cities: Bee Cave, Blanco, Brushy Creek, Buda, Cedar Creek, Cedar Park, Coupland, Texas, Del Valle, Driftwood, Dripping Springs, Georgetown, Hornsby Bend, Hudson Bend, Hutto, Jonestown, Kingsland, Kyle, Lago Vista, Lakeway, Leander, Liberty, Lockhart, Manchaca, Manor, Marble Falls, Texas, New Braunfels, Pflugerville, Rollingwood, Round Rock, San Marcos, Spicewood, Sunset Valley, The Hills, Walburg, West Lake, Wimberley

Visit our help page at help.skyhighpartyrentals.com

Austin & San Antonio, TX Mickey Mouse Moonwalk

Unleash the boundless joy of a Mickey Mouse adventure at your upcoming outdoor gathering with the Mickey Mouse Park & Friends Moonwalk! Residents of Austin and San Antonio, this expansive bouncing haven, infused with the beloved magic of Mickey Mouse, promises endless laughter and excitement for guests of all ages. Step into a world of enchantment as your young ones revel in the iconic Mickey Mouse theme, transforming your event into a memory they'll treasure. Safety is paramount in our services; our equipment is state-inspected, insured, and all employees undergo rigorous background checks to ensure your peace of mind. But wait, there's more! Picture your guests indulging in delectable cotton candy, popcorn, and snow cones, elevating your celebration to a whole new level. We're not just reliable; we're your trusted companions for creating unforgettable memories. With a penchant for answering your calls, accommodating changes, and offering store credit for cancellations, we're the name you can count on. Austin and San Antonio, book now and get ready to redefine outdoor fun with our range of entertainment options!

At Sky High Party Rentals, we bring family fun to Austin with the same passion that started our business in 2006. Robert De Los Santos launched this company from his parents garage before he had children, and now, with his wife Maria and their daughters Susy and Veronica, it's more fun than ever. You can even watch Susy and Veronica in all our videos and they loved making them, but they'll tell you it was hard work too! We're proud to bring Clean Safe Fun Delivered On Time to Austin's families and businesses. Our core values guide our operations: Safety is #1, Happiness, Plan Ahead, Respect, Exceed Expectations, and Display a Positive Attitude. With over 100 employees, three-time recognition on the Inc 5000 list, and a dedication to top-quality inflatable rentals, we're here to make your Austin event unforgettable. Choose Sky High Party Rentals for a family-oriented experience you can trust.

Total Reviews: 0 Be the first!

2024-04-09 00:00:00

Great party!

We are very pleased with everything - from delivery to communication to the actual bouncy house. Great party!

Alexandra B.- Houston, TX

2023-01-02 00:00:00

Cannot recommend this company enough! They’re incredibly flexible and customer service is top notch!

Cannot recommend this company enough! They’re incredibly flexible and customer service is top notch! We switched our rental at the last minute due to weather with no problem at all. The kids had an absolute blast too. We will definitely use them again.

Hannah S. - Magnolia, TX

2020-01-20 06:00:00

Great prices

Your team is absolutely amazing. Prices are great. You definitely have a repeat customer.

Gina S. - Houston, TX.

2019-02-03 06:00:00

Always impressed

We’ve rented from Sky High 3 times. And I am always impressed. Thank you so much for the great care you take and a great over all experience. I will alway rent from these guys.

Gina S. - Houston, TX

Wonderful experience

Wonderful experience all around!! The guys delivered early and picked up on time. They were very courteous and friendly. The office staff was great when I called in to make payment arrangements. Thank you!

Jeanie H. - Houston, TX

2017-07-01 05:00:00

Excellent but it was hot

The delivery service was excellent and the bounce house was clean. It would have been better if I had not rented it in July. It was way too hot. I wish someone would have strongly suggested the water slide option instead.

Starr G. - Porter,TX

2017-04-15 05:00:00

Sky high was awesome!

Sky high was awesome came right on time and set up the moonwalk quickly, I will most definitely be using sky high again!

Brea F.

2015-11-11 06:00:00

Friendly and Prompt!

Service was great, friendly and prompt. Had to call a few times with date and rental changes due to weather and they were super flexible, understanding and patient with me. Delivery was on time and set up was super fast. I got the Mickey Park bounce house and the pics don't do it justice! It was super cute and made all my decor pop! Would definitely use again!

Jessica C. - Houston, TX

2015-08-15 05:00:00

Rental process was nice and easy.

Rental process was nice and easy. Guys were on time and called before drop off and pick up. Insurance certificate was provided as requested. Bounce house was clean and the kids loved it.

Jaime H. - Houston, TX

2014-09-22 05:00:00

Friendly staff

Really friendly staff, worked with us to get the slides set up and were very patient. Great inflatables as well. Would definitely recommend to others!

Dylan M. - Rice University

2014-07-20 05:00:00

Will recommend to my family and friends!

I used Sky High for my son's first birthday party and I was very pleased! Everything was delivered on time and in great shape. I will rent again and recommend to my family and friends!

Caitlin T. - Richmond, TX

Mickey Mouse Park & Friends

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