What rules do my guests and I need to follow to ensure a safe time in the bounce house?

Only 1 person is allowed to slide down each slide at a time. Someone should be in charge of monitoring the inflatable at all times so that children don’t slide down while someone is still exiting. A good protocol is to allow one child to climb the stairs when one child exits. Group kids by size when playing in the inflatable. Bigger kids or adults should not bounce with younger/smaller kids to help prevent them from being injured. No flips or rough horseplay. If wind speeds exceed 15 mph, exit the moonwalk and turn it off. If you see the moonwalk or tree limbs swaying, this is a strong indication that wind speeds are too high.

Can the slide be used dry without water?

Yes, water is not required for this inflatable. It can be used dry or wet. Please note: Some inflatables require an extra fee to be used with water.

Can I slide with my child down the slide?

No, only one person should slide down each slide at once. Children should slide separately from parents to prevent accidents from happening at the bottom of the inflatable.

My organization is tax exempt -- how do I remove taxes from my rental cost?

Well we only charge 50% down payment so you can just place your order with taxes and then email us at reservations@skyhighpartyrentals.com with a copy of your tax exemption form. We will then take off taxes from your order and the difference will reflect in the remaining 50% balance.

What if I need to cancel my reservation?

Our no-hassle reschedule policy means you can cancel for any reason up until your scheduled delivery time. You will receive a “rescheduling” credit that is valid any time which does not expire. Credit will not be issued after we have delivered the rental equipment. We do not allow refunds.

What do I do in case of inclement weather during my party?

Most Austin/ San Antonio rain will clear up quickly. If it starts to rain and the inside of the moonwalk gets wet, everyone should exit the moonwalk and the blower unit should be turned off and unplugged from the electrical source. Moonwalks and other inflatable units can be slippery and dangerous when wet. Also, inflatables should not be used in winds in excess of 15 mph. After conditions become safe again and you ensure that the blower unit, any electrical equipment, and moonwalk are dry, you may plug in the blower again and turn it on to inflate the moonwalk.

How far in advance do I need to reserve a combo slide?

We usually recommend orders in Austin/ San Antonio be made at least 2 weeks prior to your event in order to guarantee availability of your desired item. However, we have limited inventory on some items, and they are often booked several months in advance. Bottom line: if you really want a specific item, reserve it early as possible.

Can I set up the the slide near my pool?

No. Safety is our number one priority. All moonwalks and water slides must be set up at least 10 feet away from any pool.

How do you keep the slide wet?

A misting hose is connected to the slide and spray the sliding area. Misting hoses should stay on while the slide is in use.

Will I need to provide a water hose?

Yes, if you plan to use the slide as a water slide you will need to provide a hose long enough to reach from your water source to the location where the water slide will be setup. You will also need to ensure that the slip and slide can be placed within 50 ft. of a power source.

How does the inflatable slide stay inflated?

An electric fan blower is used to inflate the slide. It must be turned on and attached to the slide the entire time that the inflatable unit is being used, or the slide will deflate.

Will I need power for my inflatable bouncy castle slide?

Yes, power is required for most of our rental items. If you don’t have power outlets located nearby or your event is at a park, you may need to rent a generator from us. Most rentals require 1 to 2 outlets (on separate breakers) within 50 ft. of wherever the item is placed. We provide 50-75 ft. extension cords at no extra cost.

Can I have an inflatable at a local Austin/San Antonio park?

Yes. However, most parks require you to get approval prior to setting up inflatables. They also require a certificate of insurance, which we can provide for an additional $35. In addition to this, you must also make sure there is a water hose with a water source to where the slide will be placed.

Can I cancel the reservation myself?

Yes, can cancel any order anytime. To do so from home, log in to your my account area and click the gray cancel button. It will ask you if you are sure. After cancelling you will be automatically get store credit for the amount paid. Cancellations are not issued refunds due to limited availability and high demand for our products.

When do I pay for my wet/dry slide party rental?

A 50% down payment is due when you make the initial reservation. The remainder of the payment is due on the date of your event (of course, you can pay early, if you prefer). If your order is over $1,000 we only require 25% down payment. For schools, government agencies, or nonprofits that need to pay with purchase orders or checks, please call us at (281) 606-5867 to make a reservation. We can make the reservation and choose pay later and wait for the check to be paid on the day of the event or soon after if you send us a purchase order.

What time will you deliver?

After you select and confirm your rental items on our website, you will see a list of options that allows you to choose windows for your preferred drop-off and pick-up times. We will contact you the day before your event to get a more specific timeframe within that window. Typically, we drop-off at least 1-2 hours prior to your event’s start time and pick-up items within 1-2 hours after your requested end time.

How long can I keep my slide rental?

The base price for all of our dry and wet slide rentals is up to 4 hours of rental time. Prices increase incrementally for rentals lasting more than 4 hours. You can keep most rentals for as long as you like (up to 7 days) for an additional fee. If you need to keep your rental item(s) overnight, select “8 am” on the following day as your pick-up time for the most cost-effective option.

Austin & San Antonio, TX 32ft Slip & Slide Rentals

With a growing team of over 100 dedicated professionals, Sky High Party Rentals leads Central Texas's entertainment rental industry. Operating from our Lockhart location, our remarkable growth, recognized three times on the Inc. 5000 list, demonstrates our commitment to serving Austin, San Antonio, and surrounding communities with excellence. From bounce houses and water slides to innovative laser tag systems, we provide comprehensive entertainment solutions throughout the region.

Our experienced teams manage an impressive inventory of themed inflatables, including Disney, Star Wars, and Marvel characters, alongside mechanical bulls, obstacle courses, and carnival games. Serving the Hill Country and beyond, we combine professional expertise with state-of-the-art entertainment options to create unforgettable celebrations. Our expansion reflects our dedication to bringing joy to Central Texas families.

Total Reviews: 0 Be the first!

2024-08-12 00:00:00

Always been on-time or even early

We have used Sky High now for several years anytime we need an inflatable for a get together. They do a great job getting everything set up and ready to go as well as getting it taken down. They have always been on-time or even early, but don't worry - if they are early, they have already arranged that with you and you know. :)

Lisa F. - Houston, TX

2022-12-22 01:21:31

Great customer service!

Great customer service, worked great with rescheduling due to multiple reasons, and very friendly staff.

Krystl H. - Splendora, TX

2020-08-02 05:00:00

All was Perfect!

All was Perfect !!!! Great Guys !!!! Timely !!!!!!!!!!!! Thank you!!!!!!!!!!!

Luis E. - Magnolia, TX

2020-08-01 05:00:00

Sky High is the Best!

Sky high is the best I have used them a few times now. Always keeping up with your delivery day and keeping in touch with you about your order. I got a water slide they delivered it the morning of the party and pick up as promised. Would definitely recommend them.

Kimberly C. - Dayton, TX

2020-07-22 05:00:00

Great Service!

Great service! I will definitely be using sky high with my next event!

Felicia O. - Houston, TX

2017-07-01 05:00:00

Good time

Thank you for giving us a greeeeeaat time with the slide.

Belinda M. - Humble, TX

2017-05-28 05:00:00

Great Party!

Two gentleman that made the delivery were great! Very helpful, although I think they might have been jealous when they saw the party we were about to have!! HA Would highly recommend those guys for anything!

Jeff W.

2016-07-03 05:00:00

5 Stars!

I ordered the 32 foot slip n' slide for my adult 4th of July party. It was a MAJOR hit! The setup crew was nice and early and worked with us to set everything up. They were great! Billing was quick and easy. I called on the July 4th holiday and someone answered right away and helped me out. As an event coordinator they made my life easy and made me look good! 5 stars!

Reid J. - Houston, TX

2015-04-07 05:00:00

Great service!

I've rented the two-lane slip n slide from Sky High Party Rentals twice now for college events. Great service, no problems with set-up or pick-up, and it's always a hit at the event. Definitely recommend!

Victoria E. - Houston, TX

2014-08-30 05:00:00

Incredible

Sky High Party Rentals not only had the cheapest prices around, they also had an incredible delivery team who made sure to get the inflatable delivered and set up early in a fast and friendly manner!

Michael H. - Rice University Student

2014-08-01 05:00:00

Good service.

Delivery was early, pick up was on time. The service was good.

Andy Z. - Past Customer USA Central Region

2014-07-22 05:00:00

The kids had a great time.

Great customer service. The guys who dropped off and picked up the slip and slide I rented were very friendly and did a great job. The kids had a great time. I will definitely rent from Sky High again.

Kendall D. - Richmond, TX

2013-08-24 05:00:00

Very Professional

The three guys who came to set up were very professional, patient and courteous! Thanks for helping to make the day special!

Shay C. of Western Academy - Houston, TX

2013-07-07 05:00:00

Great place to rent these types of outdoor activities.

Love this company.This is the 2nd time we've rented a waterslide. The ease of reservations is important. The driver arrived early and set up the waterslide for us. The 20+ children at the party enjoyed every second of the day. We rented it overnight and the driver arrived when stated, picked up the slide, and was on his way. This is a great place to rent these types of outdoor activities.

Terri H. - Humble, TX

2013-07-03 05:00:00

Great Job!

Great job to all!!! I WILL be back.

Kevin K of Kids R Kids - Atascocita, TX

32ft Double Lane Slip and Slide

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