What rules do my guests and I need to follow to ensure a safe time in the bounce house?

Only 1 person is allowed to slide down each slide at a time. Someone should be in charge of monitoring the inflatable at all times so that children don’t slide down while someone is still exiting. A good protocol is to allow one child to climb the stairs when one child exits. Group kids by size when playing in the inflatable. Bigger kids or adults should not bounce with younger/smaller kids to help prevent them from being injured. No flips or rough horseplay. If wind speeds exceed 15 mph, exit the moonwalk and turn it off. If you see the moonwalk or tree limbs swaying, this is a strong indication that wind speeds are too high.

Can the slide be used dry without water?

Yes, water is not required for this inflatable. It can be used dry or wet. Please note: Some inflatables require an extra fee to be used with water.

Can I slide with my child down the slide?

No, only one person should slide down each slide at once. Children should slide separately from parents to prevent accidents from happening at the bottom of the inflatable.

My organization is tax exempt -- how do I remove taxes from my rental cost?

Well we only charge 50% down payment so you can just place your order with taxes and then email us at reservations@skyhighpartyrentals.com with a copy of your tax exemption form. We will then take off taxes from your order and the difference will reflect in the remaining 50% balance.

What if I need to cancel my reservation?

Our no-hassle reschedule policy means you can cancel for any reason up until your scheduled delivery time. You will receive a “rescheduling” credit that is valid any time which does not expire. Credit will not be issued after we have delivered the rental equipment. We do not allow refunds.

What do I do in case of inclement weather during my party?

Most Austin/ San Antonio rain will clear up quickly. If it starts to rain and the inside of the moonwalk gets wet, everyone should exit the moonwalk and the blower unit should be turned off and unplugged from the electrical source. Moonwalks and other inflatable units can be slippery and dangerous when wet. Also, inflatables should not be used in winds in excess of 15 mph. After conditions become safe again and you ensure that the blower unit, any electrical equipment, and moonwalk are dry, you may plug in the blower again and turn it on to inflate the moonwalk.

How far in advance do I need to reserve a combo slide?

We usually recommend orders in Austin/ San Antonio be made at least 2 weeks prior to your event in order to guarantee availability of your desired item. However, we have limited inventory on some items, and they are often booked several months in advance. Bottom line: if you really want a specific item, reserve it early as possible.

Can I set up the the slide near my pool?

No. Safety is our number one priority. All moonwalks and water slides must be set up at least 10 feet away from any pool.

How do you keep the slide wet?

A misting hose is connected to the slide and spray the sliding area. Misting hoses should stay on while the slide is in use.

Will I need to provide a water hose?

Yes, if you plan to use the slide as a water slide you will need to provide a hose long enough to reach from your water source to the location where the water slide will be setup. You will also need to ensure that the slip and slide can be placed within 50 ft. of a power source.

How does the inflatable slide stay inflated?

An electric fan blower is used to inflate the slide. It must be turned on and attached to the slide the entire time that the inflatable unit is being used, or the slide will deflate.

Will I need power for my inflatable bouncy castle slide?

Yes, power is required for most of our rental items. If you don’t have power outlets located nearby or your event is at a park, you may need to rent a generator from us. Most rentals require 1 to 2 outlets (on separate breakers) within 50 ft. of wherever the item is placed. We provide 50-75 ft. extension cords at no extra cost.

Can I have an inflatable at a local Austin/San Antonio park?

Yes. However, most parks require you to get approval prior to setting up inflatables. They also require a certificate of insurance, which we can provide for an additional $35. In addition to this, you must also make sure there is a water hose with a water source to where the slide will be placed.

Can I cancel the reservation myself?

Yes, can cancel any order anytime. To do so from home, log in to your my account area and click the gray cancel button. It will ask you if you are sure. After cancelling you will be automatically get store credit for the amount paid. Cancellations are not issued refunds due to limited availability and high demand for our products.

When do I pay for my wet/dry slide party rental?

A 50% down payment is due when you make the initial reservation. The remainder of the payment is due on the date of your event (of course, you can pay early, if you prefer). If your order is over $1,000 we only require 25% down payment. For schools, government agencies, or nonprofits that need to pay with purchase orders or checks, please call us at (281) 606-5867 to make a reservation. We can make the reservation and choose pay later and wait for the check to be paid on the day of the event or soon after if you send us a purchase order.

What time will you deliver?

After you select and confirm your rental items on our website, you will see a list of options that allows you to choose windows for your preferred drop-off and pick-up times. We will contact you the day before your event to get a more specific timeframe within that window. Typically, we drop-off at least 1-2 hours prior to your event’s start time and pick-up items within 1-2 hours after your requested end time.

How long can I keep my slide rental?

The base price for all of our dry and wet slide rentals is up to 4 hours of rental time. Prices increase incrementally for rentals lasting more than 4 hours. You can keep most rentals for as long as you like (up to 7 days) for an additional fee. If you need to keep your rental item(s) overnight, select “8 am” on the following day as your pick-up time for the most cost-effective option.

Austin & San Antonio, TX Raging Rapid Slide Rentals Sky High Party Rentals

With a growing team of over 100 dedicated professionals, Sky High Party Rentals leads Central Texas's entertainment rental industry. Operating from our Lockhart location, our remarkable growth, recognized three times on the Inc. 5000 list, demonstrates our commitment to serving Austin, San Antonio, and surrounding communities with excellence. From bounce houses and water slides to innovative laser tag systems, we provide comprehensive entertainment solutions throughout the region.

Our experienced teams manage an impressive inventory of themed inflatables, including Disney, Star Wars, and Marvel characters, alongside mechanical bulls, obstacle courses, and carnival games. Serving the Hill Country and beyond, we combine professional expertise with state-of-the-art entertainment options to create unforgettable celebrations. Our expansion reflects our dedication to bringing joy to Central Texas families.

Total Reviews: 0 Be the first!

2024-06-04 00:00:00

Very reliable and punctual

Terrific experience. Very reliable and punctual. Everyone enjoyed the inflatables, especially the water slide.

Anat S. - Houston, TX

2022-12-22 03:26:11

We really appreciate y’all and will always use you guys!

Thank you so much for working so hard to get a new bounce house to us after the one we ordered didn’t fit. We really appreciate y’all and will always use you guys!

Courtney T. - League City, TX

2022-12-22 00:39:18

Great Service! It was a Huge Success!

Great service! Thank you for making my twins pool party a huge success! Everyone is still talking about it a week later. We had several changes and Jenny at the office was wonderful! She helped add and modify equipment. Will definitely rent from you again!

Swati P. - Kissimmee, TX

2022-12-20 00:00:00

Awesome service!!!!!!

Erin M. - Lincoln, TX

2022-10-14 00:00:00

Highly recommend them

We have used Sky high party rentals for years and have always been pleased. They are timely and the bounce houses are in amazing shape. We used them again last week and the bounce house didn’t fit in our yard due to some new trees that I had forgotten were planted. They only had an hour and a half until the party started and rushed back to the warehouse to get a different bounce house and still managed to get it there before the party started. We are so thankful because the bounce house was the highlight for my four-year-old and she would’ve been so disappointed if we didn’t have them. We will always use them and highly recommend them!

Courtney T.

2020-07-22 05:00:00

As always, everything was great!

As always, everything was great! Thanks for making our parties so much fun!

Erin O. - Cypress, TX

2020-07-16 05:00:00

Very pleased

Other than the tear on the water slide, the service was Great! Jessa on the Reservations Team was very professional and kind; she walked me thru every step. The Delivery Staff on both Monday June 29th & Wednesday July 1st were Great; they made sure that the inflatables were exactly where we wanted them, they were very professional.

Shelley M. - Needville, Tx.

2020-01-21 06:00:00

Stellar job

Everyone did a stellar job through the entire process! Way to go Sky High

Manuela C. F. - Houston, TX.

2020-01-20 06:00:00

You guys were a big hit!

Big hit for my sons 9th bday. The sky high employees were extremely friendly, helpful, courteous and professional. The owners obviously run a good operation!

Kelly A. - Houston, TX.

Excellent service

We enjoy renting from Sky High Rentals and have had excellent service! Thank you and we will call you next time! :)

Kristina A. P. - Houston, TX.

2020-01-16 06:00:00

This slide is HUGE!

The slide was a huge hit. The drivers and set up guys were great but it did look like they should have had an additional hand or two because the slide was big and heavy.

Vermeille J. - Houston, Tx.

2017-09-18 05:00:00

Great Service!

Great service the guys were ahead of time and set up the slide exactly where we wanted. they were both very kind and polite. we loved it We will use you all again. thank you

Molly Starewich - Houston, TX

2017-07-17 05:00:00

Delivery was on time. Crew was friendly and efficient. Easy on line set up. Good job! .

Gena S. - Pearland, TX

2014-08-07 05:00:00

Amazing!

This company is amazing. No need to go anywhere else. It's a one-stop shop for all you need. The staff is so friendly & professional. They address any concerns & follow up. We enjoyed ourselves tremendously. Thank you, Sky High.

Roshanda W.

Very Professional

We love Sky High! The set-up and tear down crew is very professional & knowledgeable. I also really like their raincheck policy, though I haven’t had to use it! Selection is great, and you get to keep the equipment for a long time.

Deborah P. - Cypress, TX

2013-07-03 05:00:00

Great Job!

Great job to all!!! I WILL be back.

Kevin K of Kids R Kids - Atascocita, TX

20ft Raging Rapids Dual Curve Slide

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